Summary
Overview
Work History
Education
References
Timeline
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Kiev Quiroz

St. Cloud,United States

Summary

Dedicated professional with retail experience looking to grow within a company. Offers in-depth knowledge of POS system operations and return and exchange policies. Sociable and hardworking individual committed to helping establishment growth and an influx of new patrons.

Overview

6
6
years of professional experience

Work History

Food Runner

Chroma Modern Bar + Kitchen
Orlando, FL
01.2023 - Current
  • Built and maintained relationships with regular customers which in turn helped me create unique experiences and cater to each one
  • Responded quickly to customer concerns and escalated major issues to management.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Server

Egg Haven Restaurant
Winter Haven, FL
09.2020 - 12.2022
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Explained menu items, describing ingredients and cooking methods upon request.

Event Staff Supervisor

Publix
Orlando, FL
07.2018 - 08.2020
  • Coordinated pre-event setup and post-event breakdown.
  • Successfully serviced events through collaboration with establishment managers by securing venue and scheduling adequate personnel.
  • Organized event facility, food and beverage selections and audio-visual arrangements.
  • Oversaw event logistics, venue scheduling and accommodations.

Frozen Food Manager

Publix
Orlando, FL
03.2018 - 01.2019
  • Started as a bagger at age 15 and by showcasing my insatiable desire to grow and work ethic, progressed to lower management as soon as i was 18
  • I tailored and designed displays that received praise and recognition for detail and design from my regional manager
  • Showed my innate ability to adapt and overcome to my superiors which helped me advance through 3-4 different positions swiftly
  • Became well versed in all positions i worked which management utilized frequently and without hesitation

Education

High School Diploma -

St. Cloud High School
Saint Cloud, FL
03.2021

References

  • Brandon Allen: Publix Grocery manager (407-225-9049)
  • Kimberly Rogers: Physician's Liaison at Adapt Health (321-231-0841)
  • Jack Buggeln: Restaurant manager at Chroma (561 376 8873)
  • Alan Veith Publix Store manager (954 448 9199)
  • Johanna Pereira restaurant manager at Egg Haven (941 216 8041)

Timeline

Food Runner

Chroma Modern Bar + Kitchen
01.2023 - Current

Server

Egg Haven Restaurant
09.2020 - 12.2022

Event Staff Supervisor

Publix
07.2018 - 08.2020

Frozen Food Manager

Publix
03.2018 - 01.2019

High School Diploma -

St. Cloud High School
Kiev Quiroz