Kihara Milo
Brooklyn
Summary
Experienced Social Worker with a strong background in case management and school social work. Skilled in crisis intervention, motivational interviewing, trauma-informed care, assessment, and resource coordination. Adept at managing diverse caseloads, collaborating with multidisciplinary teams, and advocating for clients to promote emotional, academic, and social well-being across various settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Health Home Care Manager
CASES
06.2021 - Current
- Maintained a caseload of 20+ adults with criminal justice involvement, severe mental illness (SMI), substance abuse, and homelessness.
- Provided clients with four core services, including at least two in-person services, to address their complex needs.
- Completed comprehensive documentation for all services in a thorough and timely manner, including assessments, care plans, encounter notes, discharge forms, and suicide/homicidal ideation assessments.
- Demonstrated knowledge of Medicaid billing procedures.
- Competent in using various software systems including Care logic, Pyskces, Mapps, Webcrims, ePACES, and Inmate/Parolee Lookup.
- Completed parole pickups, escorting individuals released from prison to their housing or shelter.
- Collaborated with a multidisciplinary team, including primary care providers (PCP), mental health professionals, parole officers, and lawyers, to provide the best care possible for clients.
- Trained new interns and staff members, helping them integrate into the team and understand case management processes.
- Advocated for clients' rights and needs, ensuring they received appropriate services and support within the criminal justice and mental health systems.
- Monitored and evaluated client progress, adjusting care plans as needed to ensure optimal outcomes and addressing any emerging concerns or challenges.
- Developed and facilitated support groups for clients to enhance coping skills, promote social engagement, and reduce recidivism.
- Coordinated with community resources, ensuring clients had access to housing, employment, substance abuse treatment, and mental health services.
School Social Work Intern
P.S. 217
09.2023 - Current
- Providing services through social-emotional support and academic support to students in grades pre-k to 5th.
- Developed strong rapport with students through empathetic listening and open communication, fostering trusting relationships conducive to growth.
- Participated in multidisciplinary team meetings, contributing valuable insights to inform student-centered interventions.
- Participated in ongoing professional development to stay informed of current trends and best practices in school social work.
- Collaborated with teachers, parents, and administrators to create and implement individualized support plans, addressing both academic and emotional needs of students.
- Participated in team meetings to develop assessment plans for students with specific needs, streamlining the IEP and behavioral plan processes, and created individualized education plans (IEPs) while advocating for comprehensive teaching methods to support academic and behavioral growth.
Health Home Care Manager Intern
CASES
09.2020 - 05.2021
- Conducted eligibility screenings and completed intakes for new clients, ensuring all necessary documentation was collected and processed efficiently.
- Created client face sheets and uploaded required documentation to maintain accurate and up-to-date client records, ensuring compliance with program guidelines.
- Managed a caseload of three clients, connecting them to relevant community resources and services such as housing, employment, and mental health support.
- Developed individualized care plans for clients, identifying their unique needs and coordinating services to support their long-term goals.
- Provided regular follow-up and case management to ensure clients were successfully engaging with services and making progress toward their goals.
- Participated in training programs through CUCS Academy and Cornerstone Trainings to enhance professional development, stay updated on best practices, and improve service delivery.
- Collaborated with community partners to enhance client outcomes, sharing resources and offering referrals to specialized programs.
Community service intern
Grandma's Love Inc.
02.2020 - 05.2020
- Participated in helping pack backpacks one day a week, fundraiser planning and office work
- Strived to mobilize communities, individuals and resources to provide food
- Ensured children at-risk of hunger were provided with food and school supplies
- Assisted with researching various companies for potential donors
Suny Broome Intern
Verde View Equestrian Center
01.2018 - 05.2018
- Created lesson plans for clients based on their progress throughout the program and provided equine-assisted services in an inclusive and accessible environment to promote independence and confidence
- Dedicated to meeting the physical, intellectual, and social needs of children and adults with disabilities
- Horses were used as a form of therapy to empower individuals with developmental disabilities
Education
Master of Social Work Degree -
Fordham University
New York, NY05.2025
Bachelor of Science in Social Work Degree - Social Work
College of Staten Island (CSI) CUNY
Staten Island, NY05.2021
Associate in Science & Human Services Degree - Human Services
SUNY Broome Community College
Binghamton, NY05.2018
Skills
- Motivational Interviewing
- Trauma-Informed Care
- Assessment and Intake
- Crisis Intervention
- Behavioral Management and Support
- Collaboration and Teamwork
- Documentation and Reporting
- Case Management
- Conflict Resolution and Mediation
- Cultural Competency
- Leadership development
- Critical thinking
Certification
- [Specialized Practice Certificate in Crisis and Resilience] [Fordham University]
Timeline
School Social Work Intern
P.S. 217
09.2023 - Current
Health Home Care Manager
CASES
06.2021 - Current
Health Home Care Manager Intern
CASES
09.2020 - 05.2021
Community service intern
Grandma's Love Inc.
02.2020 - 05.2020
Suny Broome Intern
Verde View Equestrian Center
01.2018 - 05.2018
- [Specialized Practice Certificate in Crisis and Resilience] [Fordham University]
Master of Social Work Degree -
Fordham University
Bachelor of Science in Social Work Degree - Social Work
College of Staten Island (CSI) CUNY
Associate in Science & Human Services Degree - Human Services
SUNY Broome Community College
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