Summary
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Kiholly Smith

Seattle,WA

Summary

Highly motivated and personable individual seeking a position within the social services field with the goal of supporting populations of people who are experiencing homelessness, recovering from substance abuse, domestic violence, etc. Seeking an employer that will offer me an opportunity to continue to grow and use my skills

Work History

Intern

YWCA
Seattle, WA
03.2024 - Current
  • Transferred data from hard copies to digital databases, organizing information in new formats.
  • Scanned and stored files and records electronically to reduce paper files and secure data.
  • Maintained database by entering new and updated customer and account information.
  • Reviewed and updated account information in company computer system.
  • Scanned documents into appropriate databases for storage purposes.
  • Provided support to management staff in regards to data entry processes.
  • Operated various office equipment such as scanners, printers. when required.
  • Communicated regularly with supervisors regarding project status.

SHELTER COORDINATOR

DESC
01.2023
  • Work with people on a Daily basis insuring ensuring safety keeping logs and answer phones severing in dinner cared for all types of people de escalated situations before they get out of hand iv successfully used narcan and revived a person there were a lot of challenges

Crisis Advocate

Angeline's
01.2019
  • Assist Crisis Advocate with ladies who are experiencing homelessness by serving over 50 women a day in the Person Care Center (PCC) and the Dining area; Diffusing and monitoring interactions between the ladies in the Day Center Assist clients with shelter routines, in the personal care center (shower, laundry, locker sign-up), and in the dining room by serving the evening meals Willing to assist with Front Desk duties (Answering phones, paging for individuals, signing-in women who must check in at least once per day)

Front House (Bartender/Hostess)

Emerald Greens
01.2016
  • Took inventory for all food and alcohol products at the beginning of the shift followed by connecting all taps for the remainder of restaurant open hours Prepped food, and pre cleaned the restaurant dining room for patrons and kitchen area for staff Served approximately 300 customers per day as a bartender and assisted servers with completing their table orders Greeted restaurant patrons with great customer service at the front door and seated them to best suit their needs along with managing the number of tables per server

Package Handler

01.2011
  • Offloaded products and packages from delivery trucks up to 75lbs during 6 hour shifts Used teamwork and communication skills to complete tasks efficiently and safely Operated a QualComm scanner to insure products were inventoried property

Education

General Education Diploma -

Renton Vocational Institute

Skills

  • Customer Service
  • CPR certified
  • Organization
  • Homeless Advocacy
  • DE-Escalation
  • Distributed narcan
  • Conflict Resolution
  • Log keeper powerpoint
  • Leadership
  • Monitoring
  • Basic First Aid
  • Service planning
  • Multitasking
  • Problem-solving aptitude
  • Data Management
  • File Management
  • Database Management
  • Document Scanning
  • Organizational Skills

Volunteer Experience

Low Income Housing Institute, 2017, 2019, True Hope Village Volunteer - Sorting and Distributing clothing, linen and hygiene donations to True Hope Village community residents

Timeline

Intern

YWCA
03.2024 - Current

SHELTER COORDINATOR

DESC
01.2023

Crisis Advocate

Angeline's
01.2019

Front House (Bartender/Hostess)

Emerald Greens
01.2016

Package Handler

01.2011

General Education Diploma -

Renton Vocational Institute

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Kiholly Smith