Kihra Hekkers
Denver,CO
Summary
Highly capable product leader driving growth and customer satisfaction through strategic vision, user research and data analysis.
Overview
18
18
years of professional experience
Work History
Product Owner
Learning.com
01.2024 - Current
- Collaborated with cross-functional teams to develop high-quality products that met customer needs.
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Implemented Agile methodologies to increase team productivity and enhance overall product outcomes.
Product Manager
GoodBuy Gear
01.2019 - 04.2023
- Maintained or exceeded 70% company growth rate YOY through data-driven leadership
- Increased Retention Rate by over 20% by planning, implementing, and overseeing key projects
- Increased conversion rate by over 25% through user research projects and A/B tests
- Meticulously maintained the product roadmap and backlog to align with business goals
- Documented user stories, specifications, and product features into detailed reports to communicate across teams
Quality Assurance Analyst
GoodBuy Gear
04.2016 - 01.2019
- Maintained, and executed a detailed testing plan while adhering to established standards for measuring software quality
- Reported and prioritized bugs using Jira
- Maintained a meticulous eye for detail and a thorough understanding of the entire system
- Trained and mentored new QA Analysts
Psychology Research Assistant
Oregon Health And Science University
08.2006 - 08.2009
- Entered, reviewed, and edited data in Excel spreadsheets
- Used superior customer service skills while interviewing patients in a hospital setting
- Analyzed data using the scientific method to confirm or reject the hypothesis
Education
Certificate of Completion - Advanced Product Management
Udemy
09.2023
Bachelor of Science - Psychology
Lewis & Clark College
Portland, OR05.2007
Skills
- Agile Methodology
- SQL
- Atlassian JIRA
- Google Analytics
- UI/ UX Design
- Prototyping
- MongoDB
- Roadmaps
Timeline
Product Owner
Learning.com
01.2024 - Current
Product Manager
GoodBuy Gear
01.2019 - 04.2023
Quality Assurance Analyst
GoodBuy Gear
04.2016 - 01.2019
Psychology Research Assistant
Oregon Health And Science University
08.2006 - 08.2009
Certificate of Completion - Advanced Product Management
Udemy
Bachelor of Science - Psychology
Lewis & Clark College
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