Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Morning Manager
SUBWAY®Restaurants
03.2023 - 01.2024
Improved team efficiency by implementing new morning procedures and streamlining daily tasks.
Maximized customer satisfaction with prompt attention to their needs and resolving issues effectively.
Managed cash handling procedures, ensuring accuracy in financial transactions and minimizing discrepancies on the morning shift.
Collaborated with other managers to create marketing initiatives aimed at attracting more customers during early hours of operation.
Crew Member
Wendy's
02.2023 - 03.2023
They understand and demonstrate exceptional customer service and courtesy
All crew members must have a "teamwork" attitude and ability to contribute to the efficient operation of the shift.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Crew Member
Krystal
07.2022 - 01.2023
Took orders, prepared meals and collected payments
Provided excellent customer service by greeting customers and meeting quality expectations
Worked well with teammates and accepted coaching from the management team.
Crew Member
Krystal
04.2022 - 07.2022
Took orders, prepared meals and collected payments
Provided excellent customer service by greeting customers and meeting quality expectations
Worked well with teammates and accepted coaching from the management team.
Volunteer
Magnolia Hospice
06.2021 - 07.2021
Supported families through difficult transitions, answered questions, and went above and beyond to help patients without local friends or families handle day-to-day needs
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.