Kijwon Tyler
Nottingham,Maryland
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. I am also a detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
2
2
years of professional experience
Work History
Cashier
Giant Food Stores
Baltimore, MD
03.2023 - 10.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
To-Go Server
Texas Roadhouse
Nottingham, MD
06.2022 - 02.2023
- Greeted customers and provided menus.
- Organized and tracked to-go orders while maintaining accuracy.
- Confirmed customer orders through verbal communication with kitchen staff and management.
- Provided customer service by answering questions, addressing complaints, and resolving issues in a timely manner.
- Processed payments accurately and efficiently using POS system.
- Prepared drinks according to recipes and specifications.
- Maintained cleanliness of dining area, including tables, chairs, floors, windowsills, counters.
- Ensured compliance with health safety standards for all food handling procedures.
- Delivered orders to customers in an efficient manner with a friendly attitude.
- Performed opening and closing duties such as cleaning work areas, restocking supplies and equipment.
- Communicated effectively between the kitchen staff and customers regarding order status.
- Followed all cash handling policies when processing payment transactions.
- Demonstrated knowledge of menu items by providing detailed descriptions upon request.
- Received payments, returned accurate change and closed checks in POS system.
- Maintained food at safe temperatures until customer pick-up, keeping hot foods separate from cold ones.
Education
High School Diploma -
OVERLEA HIGH SCHOOL
06.2024
Skills
- Quick Learner
- Strong multitasking
- Adaptable mindset
- Cleanliness standards
- Food Preparation
- Memory retention
- Order Accuracy
- Salesmanship
- Sense of urgency
- Tablet ordering systems
- Goal-Oriented
- Flexibility
- Detail Oriented
- Complaint resolution
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Organizational Skills
- Excellent Communication
- Reliability
- Money Handling
- Self Motivation
- Professionalism
- Relationship Building
- Payment Processing
- High-volume dining
- Upselling
- Cash Register Operation
- Product restocking
- Customer Service
- Payment Collection
- Cash Handling
- Drawer balancing
- Customer Assistance
- Refund handling
- Daily Reporting
- Time management skills
- Online orders preparation
- Cash register systems
- Hospitality and accommodation
- Guest inquiries
- Conflict Resolution
- Order Packaging
- Order Taking
- Customer service excellence
- Credit and cash transactions
- Product Knowledge
Community Service
Student Resident Assistant, GEMC Organization, Baltimore, MD, 03/01/24, 05/31/24, Cleaned and tidied up resident rooms and other common areas around facility to maintain organized, welcoming space., Made regular rounds to ensure that residents and areas were safe and secure., Assisted with move-in and move-out processes, including organizing storage, cleaning., Worked with coworkers to complete tasks.
Timeline
Cashier
Giant Food Stores
03.2023 - 10.2024
To-Go Server
Texas Roadhouse
06.2022 - 02.2023
High School Diploma -
OVERLEA HIGH SCHOOL