Kiki Buchanan
Kalamazoo,MI
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Environmental Services Housekeeper
Bronson Methodist Hospital
05.2024 - Current
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Assisted in training 5 new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
Volleyball Coach
Hillside Middle School
07.2021 - Current
- Provided guidance and mentorship to 30 volleyball athletes to help reach full potential.
- Collaborated with fellow coaches to share best practices, leading to overall program improvement.
- Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
- Created positive and encouraging environment to motivate athletes to give best efforts.
Assistant Team Leader
Ollies Bargain Outlet
09.2022 - 05.2024
- Monitored team productivity and provided regular progress reports to senior management, highlighting areas for improvement.
- Worked with customer service representatives to handle escalated customer issues.
- Managed team workload to reach targets for specific tasks.
- Worked with customer service to handle escalated customer issues.
Assistant Manager
Dollar Tree
06.2018 - 09.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate of Arts - Criminal Justice
Kalamazoo Valley Community College
Kalamazoo, MI12-2018
Skills
- People Management
- Communication
- Work Ethic
- Adaptability
- Team Work
- Problem Solving
- Time Management
Certification
- HNHS-MI Regulated Medical Training-2025
Timeline
Environmental Services Housekeeper
Bronson Methodist Hospital
05.2024 - Current
Assistant Team Leader
Ollies Bargain Outlet
09.2022 - 05.2024
Volleyball Coach
Hillside Middle School
07.2021 - Current
Assistant Manager
Dollar Tree
06.2018 - 09.2022
Associate of Arts - Criminal Justice
Kalamazoo Valley Community College
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