Summary
Work History
Education
Skills
Timeline
Generic

Kiki Conant

Elwood ,Indiana

Summary

Enthusiastic Head Cashier with 10+ years of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals. Punctual andwith solid background in customer service environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Offering strong communication skills and genuine interest in customer service, eager to learn and develop in retail environment. Brings understanding of basic financial transactions and cash handling, along with commitment to accuracy and efficiency. Ready to use and develop organizational and problem-solving skills in Head Cashier role.

Work History

Head Cashier

Tops Hardware
10 2024 - Current
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Assisted customers by answering questions and fulfilling requests.
  • Contributed to store promotions by informing customers of available discounts or special offers at checkout.
  • Utilized point-of-sale systems proficiently, processing various forms of payment quickly and accurately.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.

Owner/Operator

Kiki's Cleaning
05 2020 - 10 2024

Owner/Operator

Kiki's Cleaning
05 2020 - 09 2024
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Developed business plan, processes and procedures to provide superior service to customers.
  • Managed day-to-day business operations.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.

Kitchen Manager

The Knock Back
11 2017 - 05 2020
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Developed strong vendor relationships for consistent delivery of high-quality ingredients at competitive prices.
  • Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
  • Implemented innovative menu items that reflected current culinary trends, increasing both customer interest and repeat business.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.

Education

Associates - Kinesiology, Anatomy

East West College of the Healing Arts
01.2015

Skills

  • Till counting
  • Time management strength
  • Opening and closing procedures
  • Point of sale operation
  • Cash Handling
  • Multi-tasking skill
  • POS systems
  • Merchandising guidelines
  • Refunds and exchanges
  • Inventory management

Timeline

Head Cashier

Tops Hardware
10 2024 - Current

Owner/Operator

Kiki's Cleaning
05 2020 - 10 2024

Owner/Operator

Kiki's Cleaning
05 2020 - 09 2024

Kitchen Manager

The Knock Back
11 2017 - 05 2020

Associates - Kinesiology, Anatomy

East West College of the Healing Arts

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Kiki Conant