Kiki Salazar

Abercrombie & Fitch - Hollister Co | December 2012-current

Managed and hired 38 direct reports and 10 locations with a District Volume of 35 million while driving YOY growth . Mentored and trained new and co-branded district managers. Liaison with product team on seasonal product changes and feedback. Partnered with Operations Team to identify needed resources, efficiency solutions, and reporting enhancements. Help pilot and build out training for Hearing Impaired Manager that could be used for future associates throughout the company.

• Recruited hired, and trained top-performing retail teams, enhancing overall district performance.
• Collaborated with store managers to set sales goals and identify areas of opportunity for growth.
• Provided ongoing support for store managers in dealing with day-to-day challenges they faced while running their respective locations.
• Promoted 16 managers to larger roles within store, district, region
• Reduced Management turnover by -37%
• Improved customer loyalty by 26%
• Increased ATV by +15%
• Decreased target shrink stores by 50%
• Improved mobile point of sales by 56%
• Omni channel growth of 5 million (+35)
• Opened 2 new store in 3rd quarter, achieved 2.5 million in gross sales in 4 months
• Decreased premium pay and payroll exceptions by -50% year to year

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Played a key role in recruiting top talent for various positions within the organization.
• Ensured compliance with company policies, safety regulations, and local laws by conducting regular audits and inspections.
• Increased store revenue by implementing effective sales strategies and promotions.