Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
11
11
years of professional experience
Work History
Lead HR Assistant
Department of the Navy Bureau of Naval Personnel
06.2020 - Current
Formulate plans to ensure the accomplishment of human resources goals and objectives
Enter and maintain data in personnel records
Identify gaps or inconsistencies in human resources records
Assign human resources work to 15 junior personnel
Set priorities and schedules of employees to accomplish work assigned and it is done in accordance with priorities
Manage military personnel actions (e.g., awards, promotions, schools, assignments, retirements, separations, recruitment, and retention) in support of a military personnel program
Respond to questions from selection board members on military member service records.
HR Assistant
Department of the Navy Bureau of Naval Personnel
07.2019 - 06.2020
Reviews reports, forms documentation, & other related information concerning over 100 Navy members & constructs/maintains military personnel records or portion pertinent to assigned area a day
Recognizes errors, gaps, or inconsistencies
Obtains specific data needed for the completion, verification, and/or updating of personnel forms/records
Researches and/or provides factual information regarding directly applicable rules, regulations, procedures, & requirements and/or to provide explanations of actions taken or recommended
Uses management reports to monitor posting of pay & allowances & provides timely feedback to command counterparts/customers
Interprets customer inquiries & provides information on military pay/personnel to authorized personnel & agencies Demonstrates mutual support & respect for co-workers
Provides timely, efficient & courteous service to customers
Fully utilizes & advocates use of Transaction Online Processing System (TOPS) as the primary method of pay & personnel document delivery to & from customer commands in meeting Navy timeliness goals Establishes good working relationships with customers & employees within the organization
Retrieves data from various information sources for use in answering questions, responding to correspondence, or preparing reports or briefing.
Supervisor Transportation Security Officer
Department of Homeland Security
09.2012 - 06.2019
Supervised 12-22 employees in conducting pre-board security screening of persons, their carry-on and checked baggage/cargo
Oversee screening checkpoint(s) and/or baggage screening operations on a day-to-day basis to include equipment, personnel, and the scheduling and rotation of personnel
Participate in the development of new policies and procedures and recommending changes in policy and procedures based on observation of work, as required
Participate in the development of strategic planning initiatives, workforce planning, succession planning initiatives, and other reports and documents for TSA and superiors
Engage in continuous development of critical thinking skills necessary to mitigate security threats by identifying, evaluating, and applying appropriate situational options and approaches
Prepare various types of communications such as morning briefings, checkpoint logs, reports, and documents that are germane to the work performed
Develop incident information and reports for Law Enforcement Officers (LEOs) and superiors
Assign work, setting priorities, reviewing and evaluating work and performance of subordinates
Approve leave; coach and develop employees; recommend corrective or disciplinary actions; resolve routine problems that typically impact the objectives of the organizational unit; when required, coordinating with customers outside the immediate organization
Supervise employees performing special program work; and serving as the supervisor-in-charge of an assigned airport or other transportation terminal.
Education
B.A. - Business Management
Northwood University
Cedar Hill, TX
05.2009
Skills
Microsoft Office (Word, Excel, Access, PowerPoint)
Cross-functional Collaboration
Employee Engagement
Organizational Skills
Military Experience
09/1996, 02/2007
Timeline
Lead HR Assistant
Department of the Navy Bureau of Naval Personnel
06.2020 - Current
HR Assistant
Department of the Navy Bureau of Naval Personnel
07.2019 - 06.2020
Supervisor Transportation Security Officer
Department of Homeland Security
09.2012 - 06.2019
B.A. - Business Management
Northwood University
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