KIKKO ITO

• Supported marketing and fragrance development by assisting with project timelines and market research, ensuring timely delivery of client expectations.

• Collaborated with internal teams to research trends and develop presentations, strengthening client relationships and driving conversions in alignment with their strategic goals.

• Managed multiple tasks, contributing to client satisfaction through well-organized reports and creative strategies that enhanced project outcomes.

• Conducted comprehensive research for social media and digital marketing projects, analyzing market trends and audience preferences to inform strategy.

• Prepared over 15 detailed reports that provided actionable insights, leading to improved digital campaign effectiveness and higher engagement.

• Collaborated with creative teams to present findings, enhancing overall communication and project alignment.

• Served as the primary point of contact for over 500 clients, expertly managing inquiries and fostering trust through effective communication.

• Provided exceptional customer service by responding promptly to client needs and documenting over 100 interactions, contributing to improved company reputation.

• Collaborated with internal teams to streamline processes, enhancing efficiency and client satisfaction.

• Managed client communications and bookings for over 50 clients, developing strong relationships and ensuring satisfaction through effective service.

• Created visual content for social media and marketing campaigns, demonstrating a keen understanding of branding and audience engagement.

• Executed photoshoots from concept to completion, showcasing project management skills and attention to detail.

• Assisted in producing and editing over 200 pages of content for Japan’s top wedding magazine.
• Collaborated with editorial teams to ensure accuracy and adherence to brand voice, meeting tight print deadlines.

• Contributed to a highly successful issue, enhancing the magazine’s presence in the wedding industry.

• Orchestrated logistics for over 50 weddings, ensuring timely event execution and exceptional client satisfaction.
• Customized wedding plans through client collaboration, achieving a high satisfaction rate by delivering personalized experiences.
• Communicated with vendors and on-site teams to maintain smooth event operations, quickly resolving issues to ensure flawless execution.