Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Timeline
Generic
Kila Harwick

Kila Harwick

Sycamore,SC

Summary

Accomplished Business Development Manager with innovative leadership style and expertise in brand positioning strategies. Outstanding sales and marketing talents to manage product-related budgets. Great influencing and communication strengths. Dedicated to continuous improvement and achieving market-leading results.

Overview

16
16
years of professional experience

Work History

Director, Business Development

Green Soils Management
04.2020 - Current
  • Forged strong relationships with clients, fostering loyalty and encouraging repeat business.
  • Collaborated with cross-functional teams to ensure seamless delivery of products or services, enhancing customer satisfaction levels.
  • Analyzed competitor strategies to develop countermeasures that ensured continued market dominance.
  • Streamlined sales processes, resulting in improved efficiency and higher conversion rates.
  • Optimized pricing models for maximum profitability without compromising on customer value perception.
  • Secured strategic partnerships for increased revenue generation and market penetration.
  • Implemented CRM systems to improve data management capabilities and enhance client engagement efforts.
  • Led proposal development efforts, crafting compelling pitches that successfully secured new contracts and projects.
  • Conducted market research to identify new opportunities for business expansion and diversification.
  • Supervised IEPA recording and scale operations.

Account Executive

Rose Paving
01.2019 - 04.2020
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
  • Delivered compelling product demonstrations, clearly articulating features and benefits tailored to each prospect's business needs.

Account Manager

Acton Mobile | Williams Scotsman | ModSpace
06.2015 - 12.2018
  • - Responsible for Midwest Territory IL, IN, WI & IA - Managed Cold Calling, Prospecting, Customer Retention & New business development. Notably, Top 5% of Nation-Wide company for Close-Ratio throughout tenure.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Actively participated in networking events within the industry, expanding professional connections and generating leads.
  • Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.

Internal Operations Manager

Ideal Modular Solutions
04.2008 - 11.2013
  • Implemented risk management strategies to mitigate potential issues within business operations proactively by managing IDOT and OSHA compliance.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Achieved consistent regulatory compliance by staying informed about industry standards and adapting company policies as necessary.
  • Boosted team morale and job satisfaction through regular performance reviews, constructive feedback, and recognition programs.
  • Evaluated vendor relationships regularly to ensure cost-effective partnerships and streamline procurement processes.
  • Streamlined internal operations by implementing efficient workflow processes and procedures.
  • Supervised operations staff and kept employees compliant with company policies and procedures.

Education

Bachelor of Arts - Business Management & Administration

Monmouth College
Monmouth, IL
05.2007

Skills

  • Efficient in Microsoft Outlook, Dynamics 365, and all Office applications
  • Can use iOS or PC platforms
  • Knowledgeable with the following programs: QuickBooks, Salesforce, Ambit Asset Finance, Navision, Sage 300, View Point, Apex & 3D Home Architect
  • Exceptional written and verbal communication, time management
  • Proposal Writing
  • Team Leadership
  • Decision-Making
  • Client Relationship Building
  • Negotiations
  • Business development and planning
  • Sales Presentations
  • Strategic Partnerships

Affiliations

  • Member, Board of Directors, Association of Subcontractors and Affiliates (ASAC)

         Awarded, Outstanding Young Professional 2016 -17 & 2021- 22

  • Member, Board of Directors, IL Food Scrap & Composting Coalition
  • Member, Women’s Networking Group, Moderator, Mentorship Program, IL Landscape Contractors Association

Timeline

Director, Business Development

Green Soils Management
04.2020 - Current

Account Executive

Rose Paving
01.2019 - 04.2020

Account Manager

Acton Mobile | Williams Scotsman | ModSpace
06.2015 - 12.2018

Internal Operations Manager

Ideal Modular Solutions
04.2008 - 11.2013

Bachelor of Arts - Business Management & Administration

Monmouth College
Kila Harwick