Summary
Overview
Work History
Education
Skills
Timeline
Generic

KILA TIDWELL

Flat Rock,US

Summary

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.

Overview

5
5
years of professional experience

Work History

Cashier

Walmart
03.2019 - 06.2019
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Crew Member

McDonald's
05.2020 - 08.2020
  • Restocked workstations with supplies and food display cases with fresh selections to reduce customer wait times during busy periods
  • Am in charge of taking orders from customers
  • Ensuring that food is prepared and distributed properly
  • Was in charge of serving food to customers
  • I'm taking customers' orders as soon as they walk in the door
  • Keeping track of food expiration dates
  • Am in charge of keeping the work area clean
  • Prepared a variety of foods in accordance with customers' orders or supervisors' instructions following approved procedures
  • Work at the cash register
  • I'm teaching people how to prepare food so they can take on more responsibilities at work
  • Communicated openly with the management team to ensure smooth workflows during each shift
  • Am capable of multitasking tasks such as taking orders, preparing orders, and handling cash with great accuracy
  • Greeted customers promptly and took orders to keep the flow of traffic moving.

Caregiver

Tri-County Developmental Skills Center
08.2020 - 10.2021
  • Increased patient satisfaction by assisting people with personal tasks like dressing and walking
  • Supported daily living activities by assisting with hygiene, [Task], and household chores
  • Helped residents with their bowel and bladder movements
  • Provided immediate assistance to assess needs and pursue optimal care in both emergency and routine paging situations
  • Was in charge of ensuring that the assigned station and service areas were clean, sanitary, and well-organized
  • Assisted clients with personal hygiene tasks such as tooth brushing, bathing, grooming, and toileting
  • Planned, prepared, and served meals and snacks that adhered to strict dietary guidelines
  • Contribute to a positive living environment in order to improve the quality of life of my clients
  • Documented residents' behavior in terms of mental status, sleeping, and eating patterns in medical record books
  • Assisted with household tasks such as meal preparation, grocery shopping, and cleaning
  • Gathered dietary information, assisted with feeding, and monitored intake to help patients achieve nutritional goals and support wellness goals
  • Kept track of progress and recorded any changes in status
  • Identified specific needs and provided the highest level of care for the patient's well-being
  • Used my knowledge of mobility assistance to safely ambulate patients through various spaces with varying elevations and obstacles
  • Assist the client with daily activities such as bathing, grooming, feeding, light cleaning, and escorting to doctor's appointments
  • Assisted in the provision of palliative care
  • Developed strong bonds with clients in order to provide emotional support and companionship
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures
  • Was in charge of residents who were unable to call for help on a regular basis
  • Kept them mentally alert by entertaining, conversing, and reading aloud to patients.

Cashier

Dollar General
12.2021 - 11.2022
  • Credit cards, checks, gift cards, and coupons were all processed by me
  • Educated customers about [Type] promotions to increase sales
  • Immediately informed the manager of any accidents, injuries, or unsafe working conditions
  • Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
  • Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls
  • Helped customers by answering their questions and completing their requests
  • Used cash registers and POS systems to request and record customer orders and compute bills
  • Efficiently and accurately processed a large number of transactions
  • Was in charge of arranging and stocking merchandise
  • Handled POS transactions such as checks, cash, credit card purchases, and refunds
  • Kept well-stocked cashier lanes and store shelves to promote strong sales
  • Greeted them and gave them product information as customers entered
  • Stayed up to date on sales by reviewing weekly sales circulars and keeping track of price changes
  • Learned how to deal with checks and credit cards
  • Greeted customers with a smile and offered prompt and dedicated assistance
  • Provided attentive and skilled assistance to all customer needs
  • Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors
  • Aided loss prevention goals by taking proactive measures such as scanning shopping carts and keeping track of customer behavior
  • Wrapped and bagged items for customers to protect them from damage and make them easier to transport
  • Increased sales and customer satisfaction by keeping checkout areas clean and organized.


First Impressions Specialist

Rock City Gardens Inc
05.2023 - 07.2023
  • Enhanced team productivity by streamlining processes and implementing time-saving strategies.
  • Developed strong client relationships through consistent communication and attentive service.
  • Increased sales revenue with targeted marketing campaigns and strategic product positioning.
  • Enhanced customer experience by implementing a welcoming and efficient reception process.
  • Streamlined communication channels for better information flow between departments.
  • Managed high call volumes with exceptional professionalism and efficiency, maintaining a positive company image.
  • Maintained an organized front desk area to create a pleasant environment for all visitors.
  • Handled sensitive client information with discretion and confidentiality, adhering to strict privacy policies at all times.
  • Resolved customer inquiries promptly and professionally, resulting in increased customer satisfaction levels.
  • Maintained area near entrance to create welcoming and inviting environment for guests.
  • Showed worth to visitors by giving undivided attention.
  • Assumed responsibility to notice guest dissatisfaction and used best judgment to rectify situation.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Acted as first point of contact and set appointments for prospective clients.
  • Monitored visitor access and maintained situational awareness to promote on-site security and safety.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

Cashier

Dollar General
08.2023 - 11.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Production Worker

Vanguard National Trailer
11.2023 - Current
  • Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
  • Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
  • Enhanced product quality by conducting regular inspections and identifying areas for improvement.
  • Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.
  • Maintained a safe working environment by adhering to safety protocols and promptly addressing potential hazards.
  • Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
  • Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.

Education

High School -

North Sand Mountain High School
Bryant, AL
05.2018

No Degree - Cosmetology

Northeast Alabama Community College
Rainsville, AL

Skills

  • Computer literate
  • High volume transactions
  • Customer direction
  • Shelf-cleaning
  • Coupons and gift cards
  • Excellent verbal communication
  • Customer service
  • Coin counting
  • Cash Handling
  • Cleaning and sanitizing
  • Store merchandise handling
  • Cash register operations
  • POS proficiency
  • Store cleanliness and appearance
  • Sales
  • Customer needs assessment
  • Credit card authorizations
  • Refunds and exchanges
  • Receipt and refund issuance
  • Scanner operations
  • Bagging assistance
  • Point-of-sale system operation
  • Outgoing and enthusiastic
  • Domestic Experience
  • Cleanliness
  • Payment processing
  • Customer relations
  • Creative problem solving
  • Adaptability
  • Store merchandise stocking
  • Computer proficiency
  • Good telephone etiquette
  • Inventorying products
  • Exemplary communication
  • Sales expertise
  • Customer assistance
  • Basic math skills
  • Empty cart collection
  • Checkout consistency
  • Multi-Task Management
  • Written and verbal communication
  • ID verification
  • Customer satisfaction
  • Multi-tasking ability
  • Friendly demeanor
  • Equipment Troubleshooting
  • Machine Operation
  • Product Assembly
  • Defect Monitoring
  • Safety Management
  • Quality Assurance
  • Quality Inspection
  • Materials Handling
  • Waste Reduction
  • Hazardous Material Handling
  • Hand-Tool Proficiency
  • Complex Problem-Solving
  • Quality Assurance Standards
  • Assembly Protocols
  • Electrical Safety
  • OSHA Compliance
  • Lockout and Tagout Procedures
  • Cross-Training Abilities
  • Critical Thinking
  • Attention to Detail
  • Decision Making
  • Resource Allocation
  • Organizational Skills
  • Efficient Communication
  • Active Listening
  • Stress Management
  • Deadline Compliance
  • Conflict Resolution
  • Problem Solving
  • Time Management
  • Flexible Schedule
  • Teamwork and Communication

Timeline

Production Worker

Vanguard National Trailer
11.2023 - Current

Cashier

Dollar General
08.2023 - 11.2023

First Impressions Specialist

Rock City Gardens Inc
05.2023 - 07.2023

Cashier

Dollar General
12.2021 - 11.2022

Caregiver

Tri-County Developmental Skills Center
08.2020 - 10.2021

Crew Member

McDonald's
05.2020 - 08.2020

Cashier

Walmart
03.2019 - 06.2019

High School -

North Sand Mountain High School

No Degree - Cosmetology

Northeast Alabama Community College

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KILA TIDWELL