Kilan McNeace
Phoenix,Az
Summary
Skilled in customer engagement and problem-solving, I optimized collection processes, achieving significant operational efficiencies while fostering strong client relationships. Proficiency with computer skills and attention to details. Committed to continuous learning and teamwork, I excel in delivering tailored solutions.
Overview
5
5
years of professional experience
Work History
Credit Manager
Rent A Center Warehouse & Retail Store
10.2023 - 03.2025
- Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
- Improved credit risk management by implementing effective underwriting policies and procedures.
- Optimized credit approval and collection processes, improving operational efficiencies by over Number%.
- Collaborated with cross-functional teams to develop customized payment solutions that met business needs while minimizing risk exposure.
Finishing Operator
McDowell Label
01.2020 - 06.2022
- Collaborated with team members to meet production deadlines.
- Participated in audits, maintaining compliance with established industry standards and regulations.
- Managed inventory levels efficiently, preventing stockouts and minimizing excess material storage costs.
- Utilized computer systems efficiently for accurate data entry related to work orders, inventory management, and production tracking.
- Exceeded customer expectations through diligent attention to detail on final product appearance and packaging requirements.
Automotive Technician
Walmart
10.2022 - 10.2023
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Sales Representative
Ada Nissan
06.2022 - 11.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
High School Diploma - Graphic Design And Computer Science
Allen High School
Allen, TX06.2016
Skills
- Proficient in language
- Customer engagement
- Credit reports
- Proficient with software
- Willing to learn
- Teamwork and collaboration
- Customer service
- Attention to detail
- Self motivation
- Investigations
- Critical thinking
- Organizational skills
- Problem-solving abilities
- Multitasking
Timeline
Credit Manager
Rent A Center Warehouse & Retail Store
10.2023 - 03.2025
Automotive Technician
Walmart
10.2022 - 10.2023
Sales Representative
Ada Nissan
06.2022 - 11.2022
Finishing Operator
McDowell Label
01.2020 - 06.2022
High School Diploma - Graphic Design And Computer Science
Allen High School
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