Kilea Hayhurst
Summersville,WV
Summary
Versatile and results-oriented professional with extensive experience as an Explosive/Firearm Detection Canine Handler at Allied Universal. Demonstrated expertise in recordkeeping and multitasking, leading to a significant reduction in security incidents. Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
7
7
years of professional experience
Work History
Explosive/Firearm Detection Canine Handler
Allied Universal
09.2023 - Current
- Optimized search techniques for improved efficiency and accuracy in detecting dangerous materials.
- Provided support to security teams during emergency situations requiring rapid response and critical decision-making skills.
- Participated in regular training exercises to maintain proficiency and stay current on industry standards.
- Maintained detailed records of all searches performed, ensuring accurate documentation for future reference.
- Collaborated with law enforcement agencies to ensure seamless communication during high-risk situations.
- Contributed to a significant reduction in security incidents through proactive measures and vigilance during patrols.
- Assisted in the training of new handlers, sharing expertise and best practices for optimal performance.
- Partnered with trained Explosive Detection Canine partner to conduct searches at assigned client sites.
Military Police (31B)
Army National Guard WV
02.2018 - Current
- Attend scheduled monthly drill weekends as well as two weeks of annual training in summer months.
- Undergo annual physical health assessments.
- Participate in mandatory training of military law enforcement.
- Organized Physical training.
Coopers Hawk Winery & Restaurant
Coopers Hawk Winery & Restaurant
08.2022 - 09.2023
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Promoted special wine menu for holidays to complement chef's dinner specialties.
- Handled questions and concerns skillfully and redirected customers toward higher profit items to increase per-ticket revenue.
Server
The Vault On Main
09.2021 - 05.2022
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
Security Guard
Global Securities
03.2018 - 10.2020
- Handled conflicts by using verbal and physical strategies, restoring order, and preventing escalation.
- Drafted detailed incident reports detailing security breaches or conflicts.
- Documented suspicious activities and notable incidents with detailed reports.
- Manned entrance and exit posts at pipeline equipment yard, Checking all personnel and visitors.
- Secured area against unauthorized access through continuous monitoring and regular patrols.
- Monitored and authorized entrance and departure of employees and visitors to guard against theft and maintain security of premises.
Full Time National Guard Duty/Operational Support
Army
10.2018 - 06.2019
- Assisted the 863rd MP Co in the state of preparing for pre mobilization and deployment tasks.
- Organized employee records consistently, Staying compliant with internal and government requirements.
- Maintained and updated employee records to reflect accurate information or changes in employment status.
- Provided office administrative tasks, assignments and support, assisting visitors and applicants, and maintained office standards.
- Organized domestic and international travel and hotel accommodations.
- Assisted in a large scale coal mine rescue operation.
- Assisted with project teams, including organizing physical and digital files for proper tracking and required record-keeper.
- Organized and updated file systems, keeping records easily retrievable.
- Tracked finances, projects and schedules with diverse computer programs.
- Promoted productivity by handling all administrative tasks, including schedules and correspondence.
Education
Associate of Science - Computer Science
Southern New Hampshire University
Hooksett, NH10.2023
Military Police
Fort Leonard Wood, MO02.2018
High School Diploma -
Nicholas County High School
Summersville, WV05.2016
Skills
- Recordkeeping
- Paperwork verification
- Multitasking
- Records retrieval
- Microsoft Word
- Task prioritization
- Records management
- Time management
- K-9 handling expertise
Timeline
Explosive/Firearm Detection Canine Handler
Allied Universal
09.2023 - Current
Coopers Hawk Winery & Restaurant
Coopers Hawk Winery & Restaurant
08.2022 - 09.2023
Server
The Vault On Main
09.2021 - 05.2022
Full Time National Guard Duty/Operational Support
Army
10.2018 - 06.2019
Security Guard
Global Securities
03.2018 - 10.2020
Military Police (31B)
Army National Guard WV
02.2018 - Current
Associate of Science - Computer Science
Southern New Hampshire University
Military Police
High School Diploma -
Nicholas County High School
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