KILEAH BECKER

Work History

Aldi USA

10.2024 - Current

Processes customer purchases, perform general cleaning duties, stocks shelves and merchandise displays neatly.
Provide exceptional customer service, assisting customers with their shopping experience. Collaborate with team members and communicate clearly to the store management team.
Provide feedback to management on all products, inventory losses, scanning errors, and general issues.
Participate in taking store inventory counts according to guidelines and monitoring inventory for accuracy.
Adheres to cash policies and procedures to minimize losses. Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data.
Other duties as assigned

Five Star Pizza

10.2023 - 10.2024

Uphold professional standards for facility appearance, keeping all areas clean and supplies ready for forecasted business levels.
Offered expertise to support different areas of store operations, including sales, training and administrative leadership.
Satisfied customers by maintaining top-notch service levels and quickly handling issues.
Resolved missing deliveries and inferior products by working closely with representatives to quickly handle problems.
Investigated customer complaints, identifying and changing processes to remove faults.
Stepped in for regular managers to offer knowledgeable leadership during routine operations and special events.

Cedar & Salt Bakery

07.2022 - 01.2023

Prepared ingredients for each upcoming day's production schedule.
Used approved recipes and established methods to meet bakery specifications.
Met daily demand for fresh breads, cakes and pastries.
Prepared raw ingredients and equipment for baking according to proprietary recipes.
Cleaned and sterilized equipment daily after store closing.
Enforced compliance with food handling and sanitation standards.
Weighed baked goods using industry-standard scales to regulate and standardize pricing.
Organized baked goods in display cases and maintained clean and tidy appearance.
Utilized measuring instruments, commercial-grade mixers and ovens to produce cakes according to specifications.
Utilized blenders and mixers to make bread, cakes and pastries.
Avoided product loss with consistent use of first-in-first-out processes for supplies.
Researched recipes to add new products for display