Kilee Clarke
Wahiawa
Summary
Detail-oriented and dependable professional seeking employment opportunities that leverage strong customer service, administrative support, and communication skills. Brings experience in fast-paced, high-security, and customer-focused environments. A quick learner with a proven ability to work independently, multitask effectively, and maintain professionalism in all situations.
Overview
5
5
years of professional experience
Work History
Correctional Officer
Central Florida Reception Center
Orlando
03.2023 - 10.2024
- Proficiency in Microsoft Office
- Maintained digital inventory and detailed documentation for housing units and officers
- Demonstrated strong independent judgment, multitasking, and reporting abilities
- Operated as Control Room Officer; managed surveillance systems, controlled all door access, and used intercom systems
- Served as Field Training Officer, mentoring and supervising new staff
- Enforced rules and ensured safety and order within the facility
- Developed excellent communication skills to de-escalate potentially volatile situations
- Utilized sound judgment and decision making skills when dealing with inmates, staff and visitors
Server/Bartender
Country Club of Orlando
Orlando
01.2021 - 04.2023
- Maintained station cleanliness and organization in fast-paced conditions
- Collaborated with team members to resolve customer concerns efficiently
- Delivered exceptional customer service in a high-volume dining environment, ensuring guest satisfaction in hospitality and repeat patronage
- Operated POS software to accurately process orders, manage payments, and track inventory levels during service shifts
Hostess / To-Go Server
Keke's Breakfast Café
Clermont
11.2019 - 01.2021
- Trained front-of-house and to-go staff on customer service protocols
- Provided guests with a high standard of hospitality in dine-in and takeout services
- Utilized POS software to efficiently process reservations and track guest preferences, contributing to personalized dining experiences
- Conducted regular inventory checks of dining supplies and materials, ensuring availability for daily operations while minimizing waste
Education
High School Diploma -
Bethlehem Central Highschool
Delmar, NY05.2019
Associate in Arts (A.A.) - Social Work
Lake Sumter Community College
Clermont, FLSkills
- Effective customer service
- Organizational skills
- Excellent communication
- Multitasking Abilities
- Friendly, positive attitude
- Computer skills
Timeline
Correctional Officer
Central Florida Reception Center
03.2023 - 10.2024
Server/Bartender
Country Club of Orlando
01.2021 - 04.2023
Hostess / To-Go Server
Keke's Breakfast Café
11.2019 - 01.2021
High School Diploma -
Bethlehem Central Highschool
Associate in Arts (A.A.) - Social Work
Lake Sumter Community College
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