Experienced and versatile professional with a background as a nanny, store manager, and bartender, driven by a go-getter mentality and a strong desire to pursue entrepreneurial goals. I have a passion for working with children, providing loving and attentive care in a structured, nurturing environment. As a nanny, I have supported children’s development through engaging activities and fostered strong relationships with both children and parents. My experience caring for my younger twin siblings, one with special needs, has given me unique insight into the importance of patience, empathy, and individualized attention. With a solid foundation in management, I excel at multitasking, organizing households, and ensuring smooth daily routines. My leadership experience, proactive approach, and entrepreneurial mindset drive me to continuously seek new opportunities for growth and success.
Hi, I’m
Kilee Pleasant
Pflugerville,TX
Summary
Overview
7
years of professional experience
1
Certification
Work History
Pappasito's Cantina
Server Trainer/Bartender
08.2022 - Current
Job overview
- Provided exceptional customer service to ensure a welcoming and positive dining experience, consistently receiving positive feedback from guests.
- Managed high-volume shifts efficiently, handling up to 30-120 customers per shift, while maintaining attention to detail in order accuracy and service.
- Upsold food and beverages by suggesting menu specials, wine pairings, and signature cocktails, contributing to a significant increase in daily sales.
- Prepared and served craft cocktails in accordance with recipes and customer preferences, delivering a high-quality beverage experience.
- Collaborated with kitchen staff to ensure timely and accurate order delivery, resolving any issues to maintain customer satisfaction.
- Trained and mentored new staff on service procedures, restaurant policies, and guest interaction to maintain service consistency.
- Handled cash and credit transactions, balancing the register at the end of each shift with 100% accuracy.
- Managed bar inventory by monitoring stock levels, ordering supplies, and reducing waste to control costs.
- Adhered to health and safety standards, ensuring cleanliness of work areas and compliance with food and beverage regulations.
Private Family Client
Private Nanny
01.2018 - 06.2024
Job overview
- Cared for children in a nurturing, supportive environment, focusing on their emotional, mental, and physical well-being.
- Created fun, educational activities to promote learning and development, tailored to each child’s unique personality and interests.
- Managed daily routines, from meal prep to school drop-offs/pick-ups, ensuringconsistent, structured schedule that allowed flexibility when needed.
- Coordinated playdates and activities, encouraging social interactions and physical activity, helping children develop important social and motor skills.
- Assisted with household management, handling errands, grocery shopping, meal preparation, and keeping children’s spaces organized and tidy, easing the burden on busy parents.
- Worked closely with parents, maintaining open communication to ensure their expectations were met and that children’s needs were being fulfilled.
- Specialized in care for children with special needs, drawing on personal experience as a caregiver for my brother, who has special needs. I developed patience, understanding, and adaptability required to meet his unique requirements, helping him navigate daily tasks and challenges.
- Handled health and safety responsibilities, including administering medications and keeping a close eye on children’s health and hygiene.
- Trained in CPR and First Aid, ensuring children’s safety and well-being at all times.
- Adapted to family routines and needs and providing reliable, hands-on assistance wherever needed
- Provided care for an infant, managing feeding schedules, diaper changes, and sleep routines, ensuring the baby’s developmental milestones were met with close attention to safety and care.
Altitude Trampoline Park
Manager/Party Host
02.2019 - 06.2022
Job overview
- Led and Mentored Teams: Guided and motivated a diverse team, fostering a positive work environment and enhancing team performance through effective training and leadership.
- Delivered Exceptional Customer Experiences: Provided outstanding service by addressing customer needs promptly and resolving issues to ensure a memorable experience.
- Orchestrated Memorable Events: Planned and executed successful events and parties, managing everything from scheduling and setup to guest interactions and post-event follow-ups.
- Optimized Operations: Streamlined daily operations, including inventory management and staff scheduling, to enhance efficiency and productivity.
- Managed Budgets and Resources: Oversaw event budgets, ensuring cost-effective solutions and adherence to financial constraints while delivering high-quality outcomes.
- Enhanced Sales and Marketing Efforts: Promoted events through creative strategies, boosting attendance and revenue through targeted marketing campaigns.
- Addressed Challenges Proactively: Handled unexpected issues with a calm demeanor, ensuring smooth operations and maintaining high service standards.
- Coordinated with Vendors: Built and maintained strong relationships with vendors, ensuring timely delivery and quality of products and services.
- Developed Staff Training Programs: Created and implemented training programs to onboard new employees and support ongoing professional development.
- Ensured Compliance and Safety: Maintained rigorous standards for health, safety, and regulatory compliance, ensuring a safe and welcoming environment for all.
Education
Hendrickson High SchoolPflugerville, TX
06.2021
University Overview
GPA: 4.0, Relevant Classes Taken-Career Prep, Health Science,Medical Terminology, Health
Champions School of Real Estate Austin, TX
No Degree from Real Estate
09.2024
University Overview
Skills
- Team Leadership
- Complex Problem Solving
- Reliability
- Effective Multitasking
- Time Management
- Organizational Know- How
- Conflict Management
- Special Assignments
- Decorating
- Bartending
- Coordinate Schedules
- Childcare Expertise
- Safe Food Handling
- Cerebral Palsy Knowledge
- Multitasking
Certification
Athletic Training, Business, and Conversational Spanish, First Aid/CPR Certified
Timeline
Server Trainer/Bartender
Pappasito's Cantina
08.2022 - Current
Manager/Party Host
Altitude Trampoline Park
02.2019 - 06.2022
Private Nanny
Private Family Client
01.2018 - 06.2024
Hendrickson High School
Champions School of Real Estate
No Degree from Real Estate
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