Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kileigh Marks

Jacksonville,Florida

Summary

Hi! My name is Kileigh, I am a fur mama to 3 dogs, Kash, Tequila, Gunner, and one cat, Arlo. I worked at Gate Petroleum gas station for 2 years, and then I got into the animal industry working at BARK On Park, as I absolutely love animals. I worked there for a year and 5 months. I then got an offer at an eye doctors office as an Optical Technician/Receptionist who I am currently employed with and have been since July of 2024. I am excited to see where life takes me and I’m stoked to start my new career!

Overview

4
4
years of professional experience

Work History

Optical Technition/Receptionist

Dr. Weitzen
07.2024 - Current
  • Answered phone promptly and directed incoming calls to correct offices.
  • Maintained confidentiality of information regarding clients and company.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Answered central telephone system and directed calls accordingly.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
  • Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
  • Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
  • Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.

Dog Handler/Receptionist

BARK On Park
02.2023 - 07.2024
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Incorporated positive reinforcement methods to correct behavior problems and train for competitions, law enforcement use, and home security.
  • Interpreted body language to keep dogs engaged in fun activities and de-escalated potential cases of aggression.
  • Managed up to Number dogs of varying breeds and sizes, providing attentive care.
  • Maintained clean, neat, and hazard-free animal areas to protect individual health and wellbeing.
  • Administered prescribed medications to animals based on individual needs.
  • Observed animals closely to understand individual needs and behaviors.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Corresponded with clients through email, telephone, or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Kitchen Associate

GATE Petroleum
02.2021 - 02.2023
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Lifted and carried heavy materials.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Cleaned and maintained work areas, equipment and utensils.
  • Stocked and rotated food items according to expiration dates.
  • Followed food safety practices and sanitation guidelines.
  • Trained new staff on food preparation and safety procedures.

Education

Highschool -

Lighthouse Christian School
Jacksonville, FL
05.2023

Skills

  • Scheduling
  • Bookkeeping
  • Customer and client relations
  • Office supply inventory control
  • Multi-line telephone skills
  • Appointment scheduling
  • Office administration
  • Positive and professional
  • Phone etiquette
  • Multitasking and prioritization
  • Organization skills
  • Time management

Timeline

Optical Technition/Receptionist

Dr. Weitzen
07.2024 - Current

Dog Handler/Receptionist

BARK On Park
02.2023 - 07.2024

Kitchen Associate

GATE Petroleum
02.2021 - 02.2023

Highschool -

Lighthouse Christian School

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Kileigh Marks