Kiley Allen
Carrollton,GA
Summary
Dynamic International Travel Coordinator at Southwire Company with a proven track record in optimizing travel logistics and enhancing client satisfaction. Skilled in administrative tasks and relationship building, I effectively resolved discrepancies and managed budgets, ensuring seamless travel experiences. Recognized for exceptional communication and attention to detail, I consistently exceeded client expectations.
Overview
11
11
years of professional experience
Work History
International Travel Coordinator
Southwire Company
11.2015 - 03.2025
- Coordinated travel arrangements, including flights, accommodations, and itineraries for clients.
- Managed transportation logistics to ensure timely arrivals and departures.
- Maintained knowledge of travel regulations affecting client bookings.
- Tracked expenses related to travel services to support budget management.
- Resolved discrepancies in travel bookings promptly to enhance client satisfaction.
- Organized documentation for visa applications and other travel-related requirements.
- Updated databases with client information and travel details to provide administrative support.
- Handled emergencies calmly while finding alternative travel arrangements quickly.
Lead Sales Associate
Lizard Thicket Boutique
01.2014 - 11.2015
- Led team in achieving sales goals through effective product knowledge and customer engagement strategies.
- Trained new associates on inventory management systems and customer service protocols to enhance team performance.
- Developed visual merchandising displays that improved store aesthetics and increased customer interest in promotions.
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
- Delivered excellent customer service for repeat business and referrals.
Education
Bachelor of Science - Marketing
University of West Georgia
Carrollton, GA07.2018
Skills
- Administrative tasks
- Customer service
- Attention to detail
- Excellent communication
- Organizational skills
- Team collaboration
- Effective communication
- Detail-oriented
- Relationship building
Timeline
International Travel Coordinator
Southwire Company
11.2015 - 03.2025
Lead Sales Associate
Lizard Thicket Boutique
01.2014 - 11.2015
Bachelor of Science - Marketing
University of West Georgia
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