Enthusiastic and safety-conscious climbing professional with hands on experience as Dynamic Belay Staff at Touchstone Climbing Inc. Proven ability to solve technical problems, build strong client relationships, and deliver exceptional visitor experiences. Adept at enforcing rigorous safety protocols and training new team members, ensuring a welcoming and collaborative environment. Strong knowledge of belay techniques and climbing equipment handling, paired with excellent communication and teamwork skills. Eager to contribute to a Desk Staff role by applying and expanding skills in customer service, safety, and operations support.