Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kiley Borges

Manteca,CA

Summary

Resourceful member of staff able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Amazon
01.2021 - 09.2022
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Checked packages and merchandise for damage and notified vendors.
  • Operated forklifts to transfer inventory to and from target destinations.
  • Satisfied documentation requirements by using SAP software to produce estimates, invoices and tracking spreadsheets.
  • Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
  • Drove vehicles to deliver products and picked-up rejected or defective materials for return.
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using excel and Amazon logistics to update system.
  • B2B/B2C
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Confirmed accuracy, quality and quantity of materials received and listed on BOL.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Simplified shipping and receiving processes for improved workflow.
  • Completed over 500 customer orders each day in warehouse setting.
  • Operated PC and RF-based computer systems for inventory management.

Supervisor

Santa Clara Produce
11.2018 - 06.2019
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Developed training, task, and process guidelines and communicated clear and concise directions to employees.
  • Mentored newly hired employees on operating equipment and safety and developed a training manual for reference.
  • Interviewed, hired, and trained 5 new employees for production positions.
  • Utilized standard operating procedures, effective crew resource management, communication, and procedures specified in the company operation manual.
  • Repaired equipment to keep jobs moving smoothly, informing the maintenance department of major machinery failures.
  • Oversaw and optimized work of craftsmen performing high-quality, precision work.
  • Supported safety officer in enforcing regulations, and laws, and established policies throughout operational stages.

Education

Associate of Applied Science - Chemistry

Modesto Junior College
Modesto, CA
05.2023

Skills

  • Quality Control
  • Quality assurance
  • Forklift Operation
  • Microsoft Excel
  • Pallet Jack Operation
  • Shipping and Receiving
  • SAP
  • Complex Problem-Solving
  • High demand environment
  • Customer Service (5 years exp)

Certification

  • CPR/First Aid certified

Languages

Spanish
Professional Working

Timeline

Warehouse Associate

Amazon
01.2021 - 09.2022

Supervisor

Santa Clara Produce
11.2018 - 06.2019

Associate of Applied Science - Chemistry

Modesto Junior College

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Kiley Borges