Kiley Bush

I took this part time position, (two 10 hr days a week) as I was transitioning out of my old job. I’m enjoying what I’m learning, but the job unfortunately does not provide what I need financially.

My responsibilities/skills for this role include:

• HIPAA standard regulation knowledge and adherence
• Gastroenterology terminology
• Emailing, copying, scanning to PDF files and faxing records out.
• Answering phones

• Scheduling Patients
• Checking eligibility/benefits with insurance company’s, requesting authorization for care visits.
• Making phone calls to patients and on behalf of patients, cooperating with different Dr’s offices
• Organizing patient charts and files
• Microsoft Proficiency
• Being a cheering section for patients who are struggling to improve in their mobility
• Laundry/Office cleaning

I was genuinely interested in each of our patients, and I was determined to give them a good experience even when they were in pain and struggling. I was able to boost our reviews and gain more repeat patients by creating a comfortable and friendly atmosphere.

I started working for Aldi in Potsdam, NY when Covid started. My original responsibilities included disinfecting carts and enforcing covid restrictions, including counting and controlling the volume of customers allowed in the store at one time. I was asked to join the team full time within a month, then within six months was asked to move up to a Lead Store Associate position, then I was being sent to multiple stores to help their teams. I moved to the Albany area at the end of 2021/beginning of 2022 and worked in Mass, Vermont, and finally NY where I was promoted to Assistant Store Manager.

I dedicated myself to providing excellent customer service, keeping my team happy and working together safely, and keeping everything neat, clean, fresh and signed. I operated pallet jacks and floor scrubbers, unloaded trucks, stocked pallets onto the floor, and spent time in the freezer and cooler sometimes for hours. I was always on my feet and running around.

This was my main job while I lived in the north country. I worked there for a short time before I was asked to become a supervisor. I had been asked to become the manager when the one we had was let go, but at the time I was considering different job options due to the amount of time I was dedicating. I was even encouraged to purchase and run the business when they wanted to sell and retire, but did not align with my future goals. However, this was a job I very much enjoyed, and I gained much experience here with a great mentor.

My responsibilities included-

• Answered customer telephone calls promptly and in appropriate manner
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company
• Processed POS transactions
• Worked with a team to improve performance and implement training updates
• Filled out inventory and production sheets and informed head baker and/or manager of stock levels
• Cooked and/or baked batches of gluten free and vegan food according to standard recipes
• Opened and closed shop, ensuring proper preparation for the next shift.
• Delivered whole sale orders to local colleges and events, usually in my personal vehicle.

Lowe's was an enjoyable job I took when I moved up to Potsdam, NY. It was a transitory job for me, but I gained skills and experience in my time there.

• I worked early morning shifts unloading pallets and stocking product
• I worked with and was certified with forklifts, scissor lifts and other equipment
• I often stayed late to help day shift with different departments, learning how to mix paint, cut wood and learning a lot about electrical
• I was accustomed to being on the move and on my feet for hours
• I was accustomed to heavy lifting and customer service

As a Warehouse Supply specialist for Bill Doran Company, I oversaw the prepping of everything that goes into a floral arrangement besides the fresh flowers.

My skills and responsibilities included:

• Taking client orders over the phone and through email
• Working with clients to figure out the right product for the project
• Collecting and packaging all the supplies, strapping and labeling according to truck and route.
• Lifting heavy objects, reaching high and bending low
• Being busy on my feet
• Coordinating “busy seasons” such as prom and wedding season
• Taking warehouse inventory twice a year