Kiley Cooper
Alabaster,AL
Overview
4
4
years of professional experience
Work History
Grocery Stocker
Publix
07.2023 - Current
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Optimized the use of storage space by consolidating overstock items, creating a more organized backroom area.
- Stocked designated items on shelves, end caps and displays.
- Greeted store customers and discussed needs.
- Pre-assembled containers to be easily selected by packing associates.
Scanner Coordinator
Sprouts Market
02.2023 - 07.2023
- Provided excellent customer service, addressed questions regarding pricing discrepancies or concerns swiftly and professionally.
- Served as a reliable point of contact for other departments seeking assistance with scanning or pricing related matters.
- Collaborated with IT department to troubleshoot technical issues impacting the scanning system''s performance or accuracy.
- Enhanced customer satisfaction with accurate pricing and up-to-date shelf tags through diligent maintenance of store item files.
Manager on Duty
Boho Tea Bar
04.2022 - 01.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Proactively identified potential issues within the workplace, taking corrective actions to maintain seamless operations at all times.
- Trained employees in essential job functions.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Monitored workflow to improve employee time management and increase productivity.
Lead Sales Associate
Aldi
02.2020 - 04.2022
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Kept detailed track of sales and customer information in company system.
- Performed inventory control procedures to manage stock.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Contributed to team objectives in fast-paced environment.
Education
High School Diploma -
Georgia Connections Academy
Duluth, GASkills
- Flexible Schedule
- Dependable and reliable
- Customer Service
- Positive Attitude
Timeline
Grocery Stocker
Publix
07.2023 - Current
Scanner Coordinator
Sprouts Market
02.2023 - 07.2023
Manager on Duty
Boho Tea Bar
04.2022 - 01.2023
Lead Sales Associate
Aldi
02.2020 - 04.2022
High School Diploma -
Georgia Connections Academy