Overview
Work History
Education
Skills
Timeline
Generic

Kiley Cooper

Alabaster,AL

Overview

4
4
years of professional experience

Work History

Grocery Stocker

Publix
07.2023 - Current
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Optimized the use of storage space by consolidating overstock items, creating a more organized backroom area.
  • Stocked designated items on shelves, end caps and displays.
  • Greeted store customers and discussed needs.
  • Pre-assembled containers to be easily selected by packing associates.

Scanner Coordinator

Sprouts Market
02.2023 - 07.2023
  • Provided excellent customer service, addressed questions regarding pricing discrepancies or concerns swiftly and professionally.
  • Served as a reliable point of contact for other departments seeking assistance with scanning or pricing related matters.
  • Collaborated with IT department to troubleshoot technical issues impacting the scanning system''s performance or accuracy.
  • Enhanced customer satisfaction with accurate pricing and up-to-date shelf tags through diligent maintenance of store item files.

Manager on Duty

Boho Tea Bar
04.2022 - 01.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Proactively identified potential issues within the workplace, taking corrective actions to maintain seamless operations at all times.
  • Trained employees in essential job functions.
  • Initiated plans to improve customer relations, quality standards, and service efficiency.
  • Monitored workflow to improve employee time management and increase productivity.

Lead Sales Associate

Aldi
02.2020 - 04.2022
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Kept detailed track of sales and customer information in company system.
  • Performed inventory control procedures to manage stock.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Contributed to team objectives in fast-paced environment.

Education

High School Diploma -

Georgia Connections Academy
Duluth, GA

Skills

  • Flexible Schedule
  • Dependable and reliable
  • Customer Service
  • Positive Attitude

Timeline

Grocery Stocker

Publix
07.2023 - Current

Scanner Coordinator

Sprouts Market
02.2023 - 07.2023

Manager on Duty

Boho Tea Bar
04.2022 - 01.2023

Lead Sales Associate

Aldi
02.2020 - 04.2022

High School Diploma -

Georgia Connections Academy

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Kiley Cooper