Kiley Flynn
Morris Plains,NJ
Summary
Passionate patient care technician diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety. Kind and energetic professional with outstanding bedside manner and critical thinking abilities. Highly motivated and seeking further education to pursue a career in nursing.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Medical Concierge
Dimer Health
2024 - Current
- Meet, greet, and assist patients promptly, efficiently, and in a professional manner.
- Set up new patients and update current patients' information in Athena including all demographic and insurance information.
- Verify all insurance through Athena prior to appointment.
- Schedule and reschedule appointments, as well as coordinate any urgent visits.
- Send out appointment reminders.
- Answer phone calls and electronic messages promptly and relay messages as required.
- Process referrals and provide complete and accurate referral information to our patients.
- Explain services and billing policies.
- Assist patients with any technical issues and ensure patient can connect via video when required with physician.
- Act as a resource for the clinical team for any administrative issues.
- Respond to referral requests from other providers.
- Other duties as necessary
Emergency Department Technician
Morristown Medical Center
Morristown, NJ
04.2023 - 01.2025
- Prioritize care based on clinician orders and current patient symptoms.
- Monitor patients for signs of distress or decompensation and alert staff of emergency situations.
- Help nursing staff provide quality, competent patient care for diverse emergencies.
- Assist with CPR and airway clearing procedures, such as intubation, during emergencies.
- Take patients vital signs (including orthostatic vitals), collect medical specimens and update information in patient charts.
- Respond to cardiac monitor alarms and other codes requiring immediate response.
- Collect blood samples for lab analysis to diagnose disease or screen for health problems.
- Obtain a variety of blood samples through venipuncture or capillary puncture using butterfly needles and straight needles.
- Safely transferring patients to wheelchair or stretchers for transportation to other departments.
- Administer continuous and 12-lead electrocardiogram monitoring.
- Perform triage on incoming patients and determine severity of injury and illnesses.
- Use of Cyrcom interpretation device.
- Utilization of all functions of the Lifepak15 defibrillator.
- Preform pacemaker interrogations on patients with Boston Scientific, Medtronic and St Jude's pacemakers.
- Utilization of Lucas compression device.
- Properly size, apply, and teach patients how to use air casts, walking boots, knee immobilizers and shoulder slings.
- Properly size and educate patients on the use of crutches, walkers and canes.
- Demonstrate proper technique when caring for a patient in spinal precautions.
- Application of soft and locked restraints when assisted by RN and ordered by MD.
- Setup of PleurEvac system and maintenance of chest tubes.
- Assist with insertion and setting up of Arterial Line Kit.
- Assist in code STEMI, Neurointervention and Stroke
- Properly itemize all patients belongings. Additionally, for suicidal, homicidal and/or intoxicated patients, properly secure belongings in locked lockers and document.
Nursing Assistant- Cardiac Medical Surgical
Atlantic Health System, Morristown Medical Center
Morristown, NJ
08.2022 - 04.2023
- Received/gave change of shift report
- Assisted patients with shaving, bathing prior to surgery
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Implemented fall prevention techniques as specified in plan of care.
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Administered continuous and 12-lead electrocardiogram monitoring.
- Attached electrodes to monitor cardiac activity on each patient.
- Helped residents walk with or without self-help devices.
Patient Care Assistant
DCH Regional Medical Center
Tuscaloosa, AL
02.2021 - 03.2022
- Provided personal care services in accordance with the plan of treatment assigned by a registered nurse.
- Measure and record intake and output, vital signs, 02 saturation, height and weight.
- Positioning and ambulating patients.
- Assisting in the use of bedpan, urinal or commode.
- Pre-operative and post-operative care.
- Removal of foley catheters.
- Removal of saline lock.
- Preforming blood sugars.
- Placing patients on cardiac monitors.
- Set up of oxygen per nasal cannula.
- Feeding patients.
- Collecting, labeling, and transportation of lab specimens.
- Promoted patient comfort by quickly responding to calls and handling diverse needs.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Server and Bartender
Spring Brook Country Club
Morristown, NJ
05.2017 - 05.2020
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided exceptional service to high volume of daily customers.
Volunteer Medical Shadow
Morristown Memorial Hospital
Morristown, NJ
04.2018 - 05.2018
- Volunteer medical shadow at Morristown Memorial Hospital through a medical course offered at Morristown High School
- Learned and followed policies and guidelines set forth in the medical field.
- Shadowed registered nurses and physicians to gain an understanding of their daily duties and the medical field as a whole.
- Shadowing took place one time per week for 3 weeks.
Cashier
Pelican Ski, Pool & Patio
Morris Plains, NJ
02.2016 - 04.2017
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Answered customer questions and provided store information.
Education
Nursing
South College
Knoxville, TN04-2026
Bachelor of Arts - Psychology With a Minor in Biology
The University of Alabama
Tuscaloosa, AL05.2022
High School Diploma -
Morristown High School
Morristown, NJ06.2018
Skills
- Emergency Medical Care
- Medical Terminology
- Proficient in EPIC, MEDITECH Expanse, Monday, Athena, Microsoft Word, Excel, and PowerPoint
- Critical Thinking and Problem Solving
- Time Management and Organization
- Teamwork and Communication
Affiliations
- Member, The University of Alabama Alumni Association (2022-present)
- Member, Pre-Physician Assistant Society (2019-2022)
- Member, Bama NAMI (2021-2022)
- Member, Delta Zeta Sorority, Alpha Gamma Chapter (2018-2021)
- Undergraduate Research (Professor Anathbandhu Chaudhuri PhD, Department of Biological Sciences, The University of Alabama) (2021-2022)
Accomplishments
- STEMI Champion
- Extraordinary Caring
Certification
- Basic Life Support (BLS)
- Electrocardiogram
- Phlebotomy
Timeline
Emergency Department Technician
Morristown Medical Center
04.2023 - 01.2025
Nursing Assistant- Cardiac Medical Surgical
Atlantic Health System, Morristown Medical Center
08.2022 - 04.2023
Patient Care Assistant
DCH Regional Medical Center
02.2021 - 03.2022
Volunteer Medical Shadow
Morristown Memorial Hospital
04.2018 - 05.2018
Server and Bartender
Spring Brook Country Club
05.2017 - 05.2020
Cashier
Pelican Ski, Pool & Patio
02.2016 - 04.2017
Bachelor of Arts - Psychology With a Minor in Biology
The University of Alabama
High School Diploma -
Morristown High School
Medical Concierge
Dimer Health
2024 - Current
Nursing
South College