Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kiley Howard

Phoenix,AZ

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Team Member

Einsteins Bros Bagels
Phoenix, AZ
10.2023 - Current
  • Assisted customers with product selection and ordering process.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Maintained a clean and organized work area throughout shift.
  • Greeted customers upon entering the store with friendly demeanor.
  • Resolved customer issues promptly in a professional manner.
  • Answered phone calls regarding inquiries about products and taking their orders.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Prepared a variety of different sandwiches based on requests of the customer to ensure that each customer is receiving the correct item.

Associate

Dark Retail
Flagstaff, AZ
08.2021 - 12.2022
  • Fixed delivery robots by trial and error or calling the help line.
  • Prepared a variety of different meals including sandwiches, chicken wings, pizzas, and burgers.
  • Safely checked temperatures of each raw food item to insure the correct temperature for consuming.

Store Associate

In-N-Out Burger
Queen Creek, AZ
10.2020 - 08.2022
  • Provided cash register operations and handled customer payments.
  • Assisted customers with product selection, pricing and availability.
  • Ensured the cleanliness and tidiness of the store.
  • Addressed customer complaints in a professional manner.
  • Performed daily opening and closing procedures for store operation.
  • Demonstrated excellent customer service skills at all times.
  • Prepared the customers meals up to the In-N-Out standard.

Education

Some College (No Degree) - Nursing

Northern Arizona University
Flagstaff, AZ

Skills

  • Cleaning
  • Equipment Operation
  • Workplace Safety
  • Cash Handling
  • Customer Service
  • Complaint resolution
  • Flexible Schedule
  • Complex Problem-Solving
  • Problem-Solving
  • Clear Communication
  • Order Preparation
  • Quality Inspections
  • Collaboration and Teamwork
  • Attention to Detail

Timeline

Team Member

Einsteins Bros Bagels
10.2023 - Current

Associate

Dark Retail
08.2021 - 12.2022

Store Associate

In-N-Out Burger
10.2020 - 08.2022

Some College (No Degree) - Nursing

Northern Arizona University

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Kiley Howard