Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kiley Kelly

Mesa,AZ

Summary

High-energy Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Visual Merchandising Manager

At Home
09.2023 - Current
  • Enhanced store visual appeal by designing and implementing creative merchandising displays.
  • Engaged with customers to provide excellent service and build relationships.
  • Trained team members on product knowledge and customer service skills.
  • Optimized store layout to enhance the shopping experience and increase sales.
  • Enhanced customer satisfaction by swiftly addressing and resolving inquiries and concerns.

Summer Camp Area Director

Boy Scouts Of America
06.2023 - 09.2023

• Developed and implemented a comprehensive summer camp program for children aged 6-12, emphasizing leadership development and outdoor activities.
• Created an engaging atmosphere that fostered creativity and collaboration among staff members.
• Handled questions from staff and campers for facilitating healthy program environment.

Retail Store Manager

Attic Salt
10.2020 - 06.2023
  • Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
  • Traveled to different stores in the Arizona region to assist with store layout design, according to corporate books, sales data and customer demographics.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory control, cash control, and store opening and closing procedures.

Retail Sales Associate

Michael Kors
11.2019 - 10.2020
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Education

High School Diploma -

Florence High School
Florence, AZ
05.2018

Skills

  • Sales Analysis
  • Retail Operations
  • Customer experience
  • Customer Service-Oriented
  • Time Management

Certification

CPR Certified

Timeline

Visual Merchandising Manager

At Home
09.2023 - Current

Summer Camp Area Director

Boy Scouts Of America
06.2023 - 09.2023

Retail Store Manager

Attic Salt
10.2020 - 06.2023

Retail Sales Associate

Michael Kors
11.2019 - 10.2020

High School Diploma -

Florence High School
Kiley Kelly