Kiley Kocianic
Windermere,FL
Summary
A motivated, dependable, and flexible self starter with the ability to handle multiple tasks in any given environment. Keeping a positive attitude while completing challenges to the best of my ability.
Overview
6
6
years of professional experience
Work History
Trader Sam’s Greeter
Walt Disney World Resort
Orlando, FL
08.2024 - Current
- Correctly estimate wait times for guests
- Capable of bussing and cleaning tables
- Properly check ids for appropriate age and expiration date
- Trained in cash handling and making deposits
Food Runner
Hilton
Orlando, FL
03.2025 - 06.2025
- Correctly plated and ran food to the right table
- Able to understand tickets provided
- Communicated with co-workers to provide excellent service
- Performed opening, closing, and side work throughout shift
Disney College Program Intern
Walt Disney World Resort
Orlando, Florida
08.2023 - 08.2024
- Use of the iPad to assign the reservations to appropriate size tables within the time of check in
- Capable of stocking bar of needed items
- Bussed tables and reset them in appropriate time
- Trained new staff members on company policies and procedures related to their job roles
- Interacted with guests while walking them to their table
Waitress, Food Runner
1815 Tavern
Aurora, OH
05.2023 - 08.2023
- Capable of moving and carrying heavy trays from dining room to kitchen
- “Wowing” guests and forming relationships to ensure satisfaction
- Table maintenance and pre-bussing throughout service
- Worked with co-workers to be able to collaborate to ensure guest satisfaction
Waitress
Madjacks Pub and Grill
Aurora, OH
06.2019 - 06.2023
- Correctly take drink and food orders in a timely manner
- Capable of moving and carrying heavy trays from dining room to kitchen
- “Wowing” guests and forming relationships to ensure satisfaction
- Table maintenance and pre-bussing throughout service
- Trained in cash handling
Education
Bachelor of Science - Public Health
Kent State University
Kent, OH05.2023
Some College (No Degree) - Nursing
Kent State University
Kent, OHSkills
- Time Management
- Decision Making
- Microsoft Office/ Excel
- Leadership
- Strong Verbal Communication
- Patient Advocacy
- HIPAA Guidelines
- Budget Planning / Development
- Table resetting
- Dining customer service
Timeline
Food Runner
Hilton
03.2025 - 06.2025
Trader Sam’s Greeter
Walt Disney World Resort
08.2024 - Current
Disney College Program Intern
Walt Disney World Resort
08.2023 - 08.2024
Waitress, Food Runner
1815 Tavern
05.2023 - 08.2023
Waitress
Madjacks Pub and Grill
06.2019 - 06.2023
Bachelor of Science - Public Health
Kent State University
Some College (No Degree) - Nursing
Kent State University