Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kiley Moreno

Lubbock,Tx

Summary

Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

3
3
years of professional experience

Work History

Sales Associate

Scrubs n' Style
Lubbock, Tx
05.2024 - Current
  • Processed credit card transactions quickly and securely.
  • Conducted inventories on a regular basis to track stock levels.
  • Organized stockroom shelves according to size, color or style.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Assisted customers with product selection, sizing and styling.
  • Tracked sales performance metrics to identify trends in market place.
  • Upsold additional items based on customer interests and needs.

Drink Server

Happy's Shaved Ice, Bubble Blends and Lemonade's
Lubbock, Tx
09.2023 - 03.2024
  • Collected dirty dishes from tables in an efficient manner without disturbing guests' conversations.
  • Informed customers about drink specials and new or seasonal menu items.
  • Performed cashier duties such as taking money, counting back change, processing credit cards, and making deposits into the register drawer.
  • Cleaned spilled drinks quickly according to health code regulations.
  • Operated point-of-sale systems to process payments, open tabs, issue credits and refunds, and close out transactions accurately.
  • Received payment from customers for beverages served.
  • Greeted customers, answered questions and recommended specials to increase profits.

Retail Sales Associate Cashier

TJ Max
Abilene, TX
11.2021 - 03.2022
  • Offered suggestions when appropriate to help customers find what they wanted quickly.
  • Processed payments with cash, credit and debit cards, checks, gift cards, and store credits.
  • Helped other team members as needed during peak business times.
  • Promoted loyalty programs to increase customer retention.
  • Maintained a clean and organized work area throughout the shift.
  • Organized merchandise in the store for easy access by customers.
  • Processed returns and exchanges according to company policies.
  • Operated a cash register to accurately process sales transactions.
  • Assisted customers in locating items within the store.
  • Greeted customers and provided excellent customer service.
  • Stocked shelves and maintained product displays.

Education

Certificate - Cosmetology

South Plains College
Levelland, TX
08-2024

Skills

  • Payment Processing
  • Retail loss prevention
  • Client Account Management
  • Inventory Tracking
  • Self-Checkout Assistance
  • Cash Register Operation
  • Listening Skills
  • Problem-solving skills
  • Time Management

Timeline

Sales Associate

Scrubs n' Style
05.2024 - Current

Drink Server

Happy's Shaved Ice, Bubble Blends and Lemonade's
09.2023 - 03.2024

Retail Sales Associate Cashier

TJ Max
11.2021 - 03.2022

Certificate - Cosmetology

South Plains College

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Kiley Moreno