Kiley Nichols
Saginaw,TX
Summary
Dynamic and results-oriented professional with a proven track record in relationship building and problem-solving. At Maurice's, enhanced customer retention through exceptional service and efficient transaction handling. Skilled in teamwork and time management, adept at fostering positive experiences in fast-paced environments. Demonstrates a strong ability to improve operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Maurice's
10.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Hostess
El Sombrero
01.2023 - 07.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Student Custodian
Boswell High School, EMS-ISD
08.2021 - 01.2022
- Aided in maintaining a positive school image through diligent upkeep of building exteriors, including landscaping duties when necessary.
- Improved efficiency of custodial team by collaborating effectively with colleagues and supervisors.
Education
High School Diploma -
Boswell High School
Fort Worth, TX05-2024
Skills
- Teamwork and collaboration
- Time management
- Excellent people skills
- Problem-solving skills
- Relationship building
- Outgoing personality
Certification
- Phlebotomy Technician Certification
- EKG Technician Certification
Timeline
Sales Associate
Maurice's
10.2023 - Current
Hostess
El Sombrero
01.2023 - 07.2023
Student Custodian
Boswell High School, EMS-ISD
08.2021 - 01.2022
- Phlebotomy Technician Certification
- EKG Technician Certification
High School Diploma -
Boswell High School
Similar Profiles
Jordan WarlickJordan Warlick
Sales Associate at Maurice'sSales Associate at Maurice's
Hannah BryantHannah Bryant
MANAGER at Maurice'sMANAGER at Maurice's
Vivian ConnerVivian Conner
Part Time Assistant Manager/Stylist at Maurice'sPart Time Assistant Manager/Stylist at Maurice's