Kiley Noble
Lexington ,KY
Summary
Dynamic professional with a proven track record at Keene Trace Golf Club, excelling in team management and customer service. Enhanced swimmer safety through comprehensive training programs and streamlined operations, resulting in improved employee satisfaction. Skilled in problem-solving and communication, fostering a positive environment that boosts retention and customer engagement.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
5
5
years of professional experience
Work History
Lifeguard Manager
Keene Trace Golf Club
Jessamine County, KY
03.2024 - 10.2025
- Boosted customer satisfaction through timely resolution of complaints and proactive improvements to facility conditions.
- Led staff meetings to discuss updates on policies, best practices, and ongoing training opportunities for lifeguards.
- Evaluated employees' daily job performance by adhering to development plans and personnel performance action plans.
- Scheduled Number lifeguards to provide adequate coverage of pool areas during operating hours.
Marketing/ Administrative Assistant
Association Management Services
Lexington, KY
05.2025 - 07.2025
- Boosted sales through the creation and execution of targeted advertising campaigns.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Social Media and Events Coordinator
Keene Trace Golf Club
Jessamine County, KY
03.2024 - 06.2025
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- yeah,Strengthened communication skills through regular interactions with others.
- Created visually appealing graphics for use in social media posts, improving overall aesthetic appeal of profiles and increasing user interaction.
- Researched current trends and best practices to develop innovative and impactful campaigns.
- Created and distributed monthly newsletters to stay in touch with followers.
Sales Associate
Maple and J
Lexington, KY
10.2024 - 05.2025
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Improved store appearance, keeping aisles clean and uncluttered for an enjoyable shopping experience.
- Processed transactions accurately and efficiently while providing a friendly shopping experience for customers.
- Assisted customers with special requests, enhancing their shopping experience at the store.
Sales Associate
Bliss on Brannon
Lexington, KY
04.2024 - 07.2024
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
Sales Associate
Peacocks and Pearls Boutique
Lexington, KY
01.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Lifeguard
Lexington Pools
Lexington, KY
04.2021 - 09.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Education
Lafayette High School
Lexington, KYAssociate of Arts - Hospitality Management
Bluegrass Community And Technical College
Lexington, KY05.2024
Skills
- Physical fitness
- Team management
- Customer service
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Team collaboration
- Crowd control
- Opening and closing procedures
- Rule enforcement
Timeline
Marketing/ Administrative Assistant
Association Management Services
05.2025 - 07.2025
Sales Associate
Maple and J
10.2024 - 05.2025
Sales Associate
Bliss on Brannon
04.2024 - 07.2024
Lifeguard Manager
Keene Trace Golf Club
03.2024 - 10.2025
Social Media and Events Coordinator
Keene Trace Golf Club
03.2024 - 06.2025
Sales Associate
Peacocks and Pearls Boutique
01.2023 - 01.2024
Lifeguard
Lexington Pools
04.2021 - 09.2023
Lafayette High School
Associate of Arts - Hospitality Management
Bluegrass Community And Technical College