KILEY REHL
Philadelphia,PA
Summary
Team leader at Chick-fil-A with a 3+ year experience and track record in improving customer service and team efficiency. Excels in employee development, problem solving, and strategic planning. Strives for greater customer service and highly capable of handling multiple complex tasks with patience and professionalism.
Overview
4
4
years of professional experience
Work History
Team Leader
Chick-fil-A
Philadelphia, PA
04.2021 - Current
- Training new employees in product knowledge, customer service protocols, cash handling procedures, and health and safety regulations
- Resolving customer complaints quickly and effectively while keeping a high level of professionalism
- Managed daily operations of the store, including assigning tasks, closing and/or opening the store
- Enforcing rules on team members in a respectful and professional manner
- Maintaining high knowledge on every position in the store, including kitchen
- Establishing clear and concise communication with employees, front and back of house
- Providing guidance and support to newer team members in tough situations
Education
High School -
New Foundations Charter High School
PA06.2023
Skills
- Organizational Skills
- Cash handling
- Problem-Solving
- Employee Development
- Multitasking
- Problem Resolution
- Customer Service
- Team Leadership
- Time Management
Timeline
Team Leader
Chick-fil-A
04.2021 - Current
High School -
New Foundations Charter High School
Similar Profiles
Emily BrownEmily Brown
Team Member at Chick-Fil-A, Chick-fil-A Frederick NorthTeam Member at Chick-Fil-A, Chick-fil-A Frederick North
Knia AdderleyKnia Adderley
Key Holder Leader at Chick-Fil-A, Chick-Fil-A RestaurantsKey Holder Leader at Chick-Fil-A, Chick-Fil-A Restaurants
Sara Saint-FleurSara Saint-Fleur
Lead Trainer at Chick-Chick-fil-A-ALead Trainer at Chick-Chick-fil-A-A
Evangel CannonEvangel Cannon
Cashier at Chick-fil-A fil ACashier at Chick-fil-A fil A
Wendy LiroffWendy Liroff
People Manager at Gerson Lehrman Group, GLGPeople Manager at Gerson Lehrman Group, GLG