KILEY ANNE STEWART
Montgomery
Summary
Enthusiastic and hardworking individual seeking to contribute to a dedicated team. Highly reliable with strong abilities in caregiving, multitasking, and problem-solving. Offers solid computer proficiency, excellent interpersonal skills, and strong critical thinking capabilities. Organized, proactive, and punctual with a team-oriented mindset. A flexible and motivated worker eager to learn, grow, and support overall team success.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
YMCA of Greater Montgomery
02.2025 - Current
- Managed front desk operations, ensuring smooth check-in and check-out processes for guests.
- Handled visitor inquiries and provided accurate information regarding facility services and schedules.
- Processed payments and maintained accurate financial records for front desk transactions.
- Assisted in organizing and maintaining office supplies and equipment for efficient daily operations.
- Trained new front desk staff on procedures and customer service standards.
- Executed daily opening and closing procedures, ensuring readiness for operations.
- Contributed to team effort by accomplishing related results as needed, fostering collaborative work environment.
Animal Technician
Shangri-Paw
10.2021 - 07.2022
- Cleaned and disinfected areas, and kennels to prevent diseases and control odors.
- Answered owner animal health questions and advised on best care practices.
- Treated minor injuries
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
- Followed specific food and water schedules for different animal species.
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
- Handled administrative work such as answering telephones and scheduling appointments for visits.
- Cleaned and sanitized animal housing areas to maintain a healthy environment.
- Monitored animal behavior and health to identify signs of distress or illness.
Server / Bartender
Ruby Tuesday
12.2018 - 06.2021
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits
- Operated POS terminals to input orders, split bills and calculate totals
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships
- Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
Hostess
SOL Mexicana Restaurante & Taqueria
05.2017 - 03.2018
- Greeted guests and gathered information to seat groups or place on waitlist
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Education
Medical Assistant Certification - Medical Assisting
Auburn University
Auburn, Alabama, AL10-2025
High School -
Park Crossing High School
Montgomery, AL05.2018
Skills
- Critical thinking
- Interpersonal Skills
- Time Management
- Multi-Tasking
- Computer Skills
- Compassionate Care
- Leadership Skills
- Active Listening
- Customer service
Timeline
Front Desk Receptionist
YMCA of Greater Montgomery
02.2025 - Current
Animal Technician
Shangri-Paw
10.2021 - 07.2022
Server / Bartender
Ruby Tuesday
12.2018 - 06.2021
Hostess
SOL Mexicana Restaurante & Taqueria
05.2017 - 03.2018
High School -
Park Crossing High School
Medical Assistant Certification - Medical Assisting
Auburn University