Kilia Dalton
Houston,TX
Summary
Efficient Packing Handler known for high productivity and ability to complete tasks swiftly. Specialized in inventory management, precision packaging, and quality control to ensure safe and accurate shipments. Excel in time management, adaptability, and teamwork, using these soft skills to enhance workplace efficiency and support colleagues in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Packing Handler
UPS
Houston, Texas
10.2023 - Current
- Unload packing from trucks.
- Inspected products for defects prior to packaging.
- Organized items in boxes according to size and weight.
Boutique Owner
KD Collections
Gary, IN
11.2020 - 08.2022
- Developed a comprehensive business plan for the boutique, including budgeting and forecasting.
- Created a unique product assortment that differentiated the boutique from other competitors.
- Established relationships with vendors to source exclusive products and negotiate favorable terms of purchase.
- Engaged customers through social media networks to promote new products and special offers.
Youth Specialist
Crossroad Health
Fort Wayne, Indiana
01.2020 - 11.2020
- Assisted in developing and implementing individualized service plans for youth.
- Provided guidance and support to youth regarding educational, behavioral, social, and emotional issues.
- Conducted assessments of client needs and developed strategies to help them achieve their goals.
Janitor
Executive Management Services Inc
Fort Wayne, Indiana
07.2018 - 11.2019
- Sweep, mop and vacuum floors of all areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Empty wastebaskets and trash containers.
Office Assistant
Discount Tax Service
Chicago, Illinois
03.2017 - 04.2018
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Customer Service Representative
Teleperformance
Gary, Indiana
08.2014 - 10.2016
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Education
Esthetician -
Olge School Houston, TX
Houston, TX09-2025
Lash Extensions Certification -
Ogle School
TX05-2019
High School Diploma -
West Side Leadership Academy
Gary, Indiana06-2014
Skills
- Shipping procedures
- Barcode scanning
- Package sealing
- Storage arrangement
- Problem-solving abilities
- Documentation and notes
- Customer outreach
Timeline
Packing Handler
UPS
10.2023 - Current
Boutique Owner
KD Collections
11.2020 - 08.2022
Youth Specialist
Crossroad Health
01.2020 - 11.2020
Janitor
Executive Management Services Inc
07.2018 - 11.2019
Office Assistant
Discount Tax Service
03.2017 - 04.2018
Customer Service Representative
Teleperformance
08.2014 - 10.2016
Esthetician -
Olge School Houston, TX
Lash Extensions Certification -
Ogle School
High School Diploma -
West Side Leadership Academy