Desired Job Title
Digital Annotation ExpertAI TrainerSubstitute TeacherLocation Preference
RemoteHybridLocation: Dallas, TX, US
Open to relocation: Yes
Open To Work
Verified
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Kilie Bray Coffey
AI Trainer
Dallas,TX
Work Preference
Summary
Motivated and adaptable professional with over 5 years of customer service experience, 2 years in remote environments, and a strong background in AI training, team development, and education. Proven ability to manage high-volume communications, deliver performance-based training, and contribute to collaborative, fast-paced teams.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Digital Annotation Expert
MERCOR
Grove, OK
09.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
AI Trainer
Babel Audio
Joplin, MO
01.2025 - Current
- Collaborated with remote teams to ensure clear and consistent AI messaging
- Designed training to enhance AI response quality and team performance
- Assisted users by maintaining strong product knowledge
- Managed high volumes of emails/calls with fast turnaround
Substitute Teacher
CDI Head Start
Joplin, MO
08.2024 - 01.2025
- Led K–5 classrooms, fostering inclusive and effective learning environments
- Adapted curriculum to meet varying educational needs
Education
Associate of Arts - Fine Arts in Ceramics
Missouri Southern State University
Joplin, MO11.2025
No Degree - Ceramics
Independence Community College
Independence08-2024
Skills
- Self-motivation and accountability
- Attention to detail
- Coaching and mentoring team members
- Clear verbal and written communication
- Client communication and relationship building
- AI Training & Data Annotation
- Communication Platforms (Zoom, Microsoft Teams)
- Handling high-volume calls and emails efficiently
- Troubleshooting and problem resolution
- Time management and multitasking in virtual environments
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Customer service
Accomplishments
- Honor Roll | January 2023
- Independence Community College
- During my time at Independence Community College, I earned Honor Roll recognition for my academic performance. This accomplishment reflects my strong work ethic, commitment to learning, and ability to manage responsibilities effectively. Maintaining high grades while balancing coursework and other obligations required discipline, time management, and focus—skills that I continue to carry with me in both academic and professional settings. I take pride in this achievement as it represents my dedication to excellence and my drive to reach my full potential.
Certification
- Licensed CNA - Indiana
- Licensed CNA - Oklahoma
- Licensed CNA - Missouri
- Licensed BLS - 2024
- Licensed CPR - 2024
- Licensed Substitute Teacher - 2024
SOFTWARE
- Starmatic (Arise Platform Scheduling) Used for scheduling your hours, accessing training, and managing program assignments.
- Arise Secure Desktop / Secure Remote Worker & Virtual Gateway A secure desktop or virtual gateway solution that ensures compliance with client requirements and protects data.
- VOIP / Landline Integration You must integrate a dedicated landline or VOIP line and headset into your setup. The VoIP phone may be tied to Arise's call-handling software.
- Remote Support Tools (Rescue by GoTo) Arise uses Rescue by GoTo for remote tech support. It's reliable and reduces connection issues.
INTERESTS
I am seeking employment as part of my long-term goal to build a successful and stable career. My focus is on gaining valuable experience, developing new skills, and growing within a professional environment that supports advancement. I am driven by clear objectives, including financial independence, professional development, and the ability to contribute meaningfully to a team or organization. Every job I take is a step toward achieving a bigger vision for my future, and I am committed to putting in the work necessary to reach those goals.
Awards
Honor Roll (ICC)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
Timeline
Digital Annotation Expert
MERCOR
09.2025 - Current
AI Trainer
Babel Audio
01.2025 - Current
Substitute Teacher
CDI Head Start
08.2024 - 01.2025
Associate of Arts - Fine Arts in Ceramics
Missouri Southern State University
No Degree - Ceramics
Independence Community College