Kilinahe Medeiros
Kaneohe,HI
Summary
Successful HR/Safety Assistant with background completing various administrative support and general human resources duties. Reliable with well-rounded skills to aid employees and in all aspects of a company. Talented at applying wide knowledge of policies and procedures for compliance. Highly proficient in building long lasting relationships and ability to re-build relationships within the company. Experienced with working with unions. Excellent reputation as being an effective communicator.
Overview
16
16
years of professional experience
Work History
Safety/HR Assistant
McCabe, Hamilton & Renny Co., Ltd
09.2018 - 12.2022
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes.
- Supported coordination of benefits open enrollment activities and process.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Conserved time and improved workflows by handling special projects and emergency solutions.
- Oversaw and managed hiring process and assisted human resources.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Maintained and managed PPE supply for workforce and operations
- Submitted Workman's Compensation claims including the filing of LS-202 and coordinating with insurance provider
- Provided Support to Operations team with in-field presence to ensure safety
- Organized and maintained employee training records
- Managed 401(k) employee benefits with enrollment and distribution requests
- Support between Operation Supervisor and Safety department
- Managed and maintained employee sick leave and vacation requests and accounts
- Submitted Pension requests for retired employees
- Maintained and supported company with Covid-19 protocols and restrictions
Outside Sales Representative
Sunrun Inc.
12.2013 - 08.2018
- Established new accounts through cold calling and personal visits to potential customers.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Built strong client rapport to establish diversified network of connections.
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
- Worked independently with minimal supervision.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Met or exceeded sales, customer service and loyalty program standards.
- Prepared and deliver customer sales quotes.
- Built relationships with customers and community to promote long term business growth.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Exceptional computer skills
Retail Sales Consultant
AT&T Mobility
06.2008 - 09.2013
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Determined solutions for clients promptly and professionally.
- Helped customers complete purchases, locate items and join reward programs.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Assisted customers by answering questions and fulfilling requests.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Sales Representative
Mobi PCS
08.2006 - 06.2008
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Education
High School Diploma -
James B. Castle High School
Kaneohe06.2006
Skills
- Personnel Reports Preparation
- Human Resources Department Processes
- Generating Reports
- Processing Grievance Documentation
- Recruitment Documentation
- HR Policies
- Personnel Documentation Verification
- Processing Personnel Records Compilation
- Benefits Explanations
- Employee Interviews
- New Employee Orientation
- Termination Procedures
- Compliance Reporting
- ADP Workforce Now
- Resume Screening
Timeline
Safety/HR Assistant
McCabe, Hamilton & Renny Co., Ltd
09.2018 - 12.2022
Outside Sales Representative
Sunrun Inc.
12.2013 - 08.2018
Retail Sales Consultant
AT&T Mobility
06.2008 - 09.2013
Sales Representative
Mobi PCS
08.2006 - 06.2008
High School Diploma -
James B. Castle High School
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