Enthusiastic animal care professional successful at managing various responsibilities in fast-paced settings. Offers well-developed skills in organization, time management and relationship-building. Calm in crises with skills to reassure owners and provide assistance.
Overview
7
7
years of professional experience
Work History
Crematory Tech | Receptionist
Amigo Animal Clinic
Grand Junction, CO
08.2021 - Current
Understood and followed oral and written directions and requests.
Demonstrated leadership by making improvements to work processes and helping to train others.
Greeted clients and their pets upon arrival at the clinic.
Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered.
Created, updated and organized patient files.
Processed payments from clients including cash, credit cards, and checks.
Assisted veterinarians with administrative tasks such as scheduling appointments and maintaining patient files.
Provided customer service by answering questions related to pet care and medications prescribed by the veterinarian.
Provided detailed patient care instructions to pet owners.
Maintained accurate medical records of all patients.
Restrained animals during examination or treatment procedures using appropriate techniques according to patient size and temperament.
House and Pet Sitter
Self Employed
09.2017 - Current
Organized and maintained detailed records of pets' dietary needs, medical history, exercise schedules, and other important information.
Provided daily care for clients' pets including feeding, exercising, grooming, administering medications, and providing companionship.
Ensured safety of pets by monitoring their behavior and responding quickly to any signs of distress or illness.
Performed light household tasks such as cleaning litter boxes or cages, washing dishes, taking out the trash, watering plants, and sweeping floors.
Maintained contact with pet owners through regular phone calls and emails regarding the status of their pets' well-being.
Responded quickly to owner inquiries about their pet's condition or behavior when necessary.
Assisted in training basic commands such as sit, stay, come to all pets in care.
Insider | Driver | Manager
Dominos's Pizza
08.2018 - 08.2021
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Identified needs of customers promptly and efficiently.
Greeted customers upon arrival, took orders and provided product knowledge.
Prepared pizzas according to customer specifications.
Processed cash and credit and debit payments accurately using point-of-sale system.
Maintained cleanliness of restaurant dining area, kitchen, and delivery vehicle.
Maintained records of food inventory, supplies, and equipment.
Supervised daily operations of the kitchen staff to ensure compliance with health and safety regulations.
Store and Cat Manager
Grand Rivers Humane Save a Pet Thrift Store
Grand Junction, CO
09.2019 - 03.2020
Managed cat intake, adoption, and care including administering medications and vaccinations
Provided daily care for cats, including brushing, feeding, cleaning cages and litter boxes.
Educated visitors on humane animal care practices and responsible pet ownership.
Monitored medical treatments prescribed by veterinarian, such as administering medications or providing wound care according to instructions.
Managed thrift store operations including paperwork, merchandise, employees, volunteers and customer relations
Conducted daily store operations, including opening and closing procedures and cash handling.
Developed strategies to maximize sales and profitability.