Killian Targia

After working for the privately owned Holiday I wanted to go back to something with more rules and regulations.

I decided to go to Jerry's because it was a smaller grocery store that really cared about it's staff.

I was told that there would be a lot of opportunities to grow.

I've been looking for a place that is as invested in my personal growth and training as I am in what

I'm doing and how I can help the team.

Right now currently I take care of things like:

• Product ordering
• Monitoring stock levels
• Anticipating levels based on coupons or deals going on
• Making sure orders get in before promo's go live
• Stocking and organizing shelves
• Keeping back room clean and organized
• Unpacking truck
• Pulled expired products before date
• Helped out in meat department serving customers and product
• Helping customers
• Cashier

At the time, working overnights was really hard on me.

I was approached by the manager of a Holiday that was privately owned.

They didn't function like a typical holiday would, however I still had some of the same more mid level responsibilities like:

• Training new cashiers on company policies, procedures, and customer service standards.
• Closing procedures/Registers
• Stocking shelves
• Cooking hot food
• Managing dishes and taking action when full
• Collaborating with the morning team on things that needed to get done
• Cleaned and filled the machines
• Helped car wash out by cleaning it with them
• Delegated things that needed to get done between the team for opening crew
• Customer service
• Cash handling
• Moping floors

The workload that was being added to me because I could preform well, without recognition or a real raise/title promotion helped me make the hard decision to start over.

At the time overnights payed the best, so I thought I would try working as a third shift cashier.

I was learning overnights so I could eventually move up to mornings.

• I took out trashes
• Cooked food when it was needed
• Cash register
• Attended to coffee every hour
• Deep cleaned machines
• Mopped floors
• Stocked cups, condiments
• Restocked shelves
• Unpacked truck and put away stock
• Pulled expired merchandise before dates
• Doughnut frosting
• Attention to detail on cleanliness and general tasks
• Counted and balanced registers
• Closing and opening registers
• Banking and safe procedures
• Cash handling and coaching
• Balanced cash registers at the end of each shift, ensuring all discrepancies were resolved.
• Trained on quick change artists and counterfeit bills

My last promotion with Hy-Vee, I was chosen to help them open a new location called the Fast'n'Fresh.

We were going to be opening the first Fast'n'Fresh in Minnesota, so they chose their top 4 people who would be working and brought us out the the Hy-Vee headquarters in Iowa.

They wanted to show us how to lead the charge and what a successful store looked like.

We got to learn so much about the process and how to optimize our performance before the store was even built.

I got to see how they ran their store, tips on ordering, customer service, organizational tools and so much more.

I helped set up and open that location, they didn't have a position in management for me because of the store being so small and new to the company they didn't know yet if they'd need that position.

I still took on the normal day to day responsibilities, customer service, and working with my team to keep the store stocked and clean.

Promoted to Inventory Adjuster with Hy-Vee.

They would send me out to different stores, with a team of 5 other people for about a week in each location.

I would be given a list of what needed to be audited:

• Checked the shelves vs the system
• Reported audited results to manager
• Collaborated with management and store to address reasons for shortage/overages
• Identified discrepancies
• Performed cycle counts
• Analyzed inventory turnover rates and recommended strategies to optimize stock levels and reduce carrying costs.
• Developed and maintained detailed documentation of audit findings and inventory processes with management

Promoted from assistant department manager to C-Store Clerk.

The late night C-store provided more opportunity to grow with Hy-vee.

I was responsible for things like:

• Cashier
• Late night MOD
• Closing procedures
• Preparing and making pizza by hand
• Ensured the store was stocked and prepared for the morning
• Cleaning duties
• Delegated and split responsibilities with staff
• Monitored progress and efficiency of staff
• Conducted regular inventory checks and managed stock levels to minimize shortages and overstock.
• Trained new employees on store policies, procedures, and customer service best practices.
• Assisted in the setup and breakdown of seasonal displays and promotions.
• Handled cash management duties, including balancing cash registers and preparing bank deposits.
• Managed online orders and customer pick-ups.

Transitioned from Car to a more retail environment.

I became the full time assistant dairy manager at Hy-vee.

I was in charge of things like:

• Stocking shelves
• Facing product
• Back stock and stock were in date
• Ensured expired product was pulled before date
• Cleaned, maintained and organized backroom and cooler
• Ensured department stayed well stocked and clean
• Placed orders
• Lead a team of 5 people
• Delegated tasks and came up with plans for success
• Customer service
• Rotating stock

One of the biggest company beliefs was making work fun.

I was in charge of making sure staff were efficient, while also maintaining an upbeat workplace at the same time.

Some of my tasks were things like:

• Customer service and management
• Helping to meet our daily sales goals
• Keeping up walkie communication between managers
• Resolved customer complaints
• Coaching and training
• Directed traffic in the car wash
• Making sure staff were adding onto sales
• Car detailing
• Car washing

• Managing day to day activities
• Store Close/Register Close
• Planogram setup
• Compiling and executing tasks left by morning shift
• Made sure associates were delegated tasks and completed on time
• Cashiering
• Managing breaks and floor coverage
• Fixing technical issues
• Record damaged items
• Shelf refacing and presentation
• Resolved customer complaints promptly