Summary
Overview
Work History
Education
Skills
Timeline
Generic

Killianne Cantrell

Dalton,GA

Summary

Proven leader and skilled bartender at Outback Steakhouse, adept in enhancing customer satisfaction and streamlining bar operations. Expert in sanitation procedures and workplace cleanliness, I significantly contributed to a positive, efficient work environment. My dedication to food safety compliance and exceptional service has consistently driven success and customer loyalty.

Overview

2025
2025
years of professional experience

Work History

Bakery Production Worker

Walmart Neighborhood Market
  • Maximized freshness of baked goods by closely monitoring oven temperatures and adjusting as needed for optimal results.
  • Assisted in the preparation of bakery displays, ensuring an attractive presentation of products to entice customer purchases.
  • Ensured accurate order fulfillment by carefully packaging finished products according to customer specifications.
  • Enhanced bakery production efficiency by streamlining processes and implementing time-saving techniques.

Bartender/Server

Outback Steakhouse
03.2019 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.

Crew Leader

Sonic Drive-in Chicago, Uptown
06.2015 - 03.2019
  • Trained employees in time management and proper ways to complete job duties.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Monitored team members to verify work quality and address concerns.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.

Education

Ridgeland High School
Rossville, GA
05.2016

Skills

  • Order fulfillment
  • Sanitation procedures
  • Product packaging
  • Workplace cleanliness
  • Food safety compliance
  • Bread making
  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Patience and tolerance
  • Engaging personality
  • Customer service expertise
  • Payment processing
  • Memory retention
  • Hospitality service expertise
  • Professional appearance
  • Suggestive selling
  • Team training and development
  • Beverage preparation
  • Drink preparation techniques
  • Outstanding customer service
  • Hospitality and accommodation

Timeline

Bartender/Server

Outback Steakhouse
03.2019 - Current

Crew Leader

Sonic Drive-in Chicago, Uptown
06.2015 - 03.2019

Bakery Production Worker

Walmart Neighborhood Market

Ridgeland High School

Similar Profiles

CREATE PROFILE
Killianne Cantrell