Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Kim Aguilar

El Paso,TX

Summary

Enthusiastic Bilingual English/ Spanish Medical Assistant with 17 years experience. Patient-focused and empathetic caregiver with extensive knowledge and highly effective communication skills in the medical field. Efficient worker who demonstrates strong time management and prioritization skills who works well in fast-paced environment. Level headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of patient care. Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Self Employed/ Owner Operator/ Dispatcher

KLA Trucking
01.2023 - Current
  • Managed day-to-day business routes operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.

Certified Medical Assistant

Guerrero Family Practice
02.2019 - 04.2023
  • Under the direction of an, MD/RN/LPN or practitioner performed basic patient care activities
  • Daily patient contact, which included exposure to blood or other body fluids Assisted and worked one-on-one with multiple physicians and mid-levels
  • Basic Phlebotomy
  • Trained new employees
  • Escorting patients from the lobby to the exam room or the treatment room as appropriate
  • Obtained all necessary patient records as required by the physician
  • Recorded patient data before each physician visit, including, but not limited to any new problems, symptoms, or follow-up
  • Conducted patients' assessments and obtains pertinent medical information
  • Assist physicians with exams and procedures as required, pap smear scSet-upg, breast screening.
  • set-up injections, administer injections, removal of sutures, staples)
  • Prepares and stocks exam room, orders supplies as needed
  • Maintain all exam room disinfection protocols
  • Telephones in prescriptions and makes other patient calls as required or directed by physicians
  • Schedule patient tests procedures, surgeries, and hospital admissions, and provide any follow-up as needed
  • Ensures all paperwork is complete and signed by the physician for reauthorizations and pre-certifications as needed
  • Obtains new patient records and previous test results, (x-rays, etc.)
  • Follows up on patient rescheduling with a physician and follow up on messages
  • Review and ensure superbill for accuracy, completeness, and physician signature
  • Complete Worker's compensation questionnaires, disability forms, etc
  • Accept temporary assignments allocated by the Office Manager
  • Maintain a clean work environment and restocks and supply area as needed
  • Demonstrates an understanding of patient confidentially: HIPPA: to protect the patient and clinic
  • Follow policies and procedures to contribute to the efficiency of the front office
  • Demonstrated positive interpersonal relations in dealing with fellow employees, supervisors, managers, other department employees, and physicians to maximize productivity and positive employee relations
  • Ensure all medical records are scanned in the EMR
  • Ensure cleanliness of office and examination rooms
  • Clean and store equipment
  • (Instrument sterilization)
  • Maintain supply inventory and re-stock as required
  • Perform basic clerical duties as needed
  • Information Management: Treats all information and data within the scope of the position with appropriate confidentiality and security
  • Risk Management/Quality Management/Safety: Cooperates fully in all Risk Management, Quality Management, and Safety Activities and Investigations
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.

Medical Assistant

El Paso Orthopedic Surgery Group
09.2012 - 09.2018
  • Electronic Medical Records ( Greenway, Misys, Accelecapture)
  • Bilingual in English and Spanish, Reading and Writing
  • Medical Instrument Sterilization
  • Strong Medical Ethics
  • Strong Clinical Judgment
  • Extensive Medical Terminology Knowledge
  • Chart Preparation/ Filing
  • Strong Organizational Skills
  • Proficiency in Clinical Drug Administration
  • Maintained accurate records of patient care, condition, progress and concerns
  • Responded appropriately to the physical, emotional and developmental needs of patients
  • Obtained information about clients' medical history, drug history, complaints and allergies
  • Provided pre- and post-operative care
  • Provided a comforting and soothing environment
  • Understanding Medical Procedures
  • Ordered x-rays, MRIs, CT scans and standard laboratory tests when appropriate

Medical Assistant

San Antonio Ear and Nose Throat Specialist
01.2009 - 09.2012
  • Serve and protect the physician or health care provider Physician by adhering to professional standards, policies and procedures, federal state and local requirements, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations ( JCAHO)
  • Administered and prescribed appropriate courses of treatment, including pharmaceutical medications
  • Welcoming patients by greeting them, in person or on the telephone; answering or referring inquiries
  • Prepares patients for the healthcare visit by directing and /or accompanying them to the examining room;providing examination gowns and drapes helping them to position themselves for the examination
  • Supports patient care delivery by helping health care providers during examination; preparing laboratory specimens
  • Performing Basic Laboratory test on premises; disposing of contaminated supplies
  • Sterilizing medical instruments; administrating medication on the premises; authorizing drug refills as directed, telephoning prescriptions to pharmacies
  • Completing records by recording patient examination , treatment and test results
  • Responding to insurance and other third party inquiries
  • Enhance health care practice reputation by accepting ownership for accomplishing new and different request
  • Advised and educated patients regarding diet, hygiene and effective disease prevention methods
  • Changed sterile dressings
  • Performed clerical duties, such as word processing, data entry, answering phones and filing

Medical Assistant

Dr. Lubritz & Nasri, Ear Nose and Throat Specialist
04.2003 - 06.2009
  • Monitored vital signs, such as blood pressure and pulse
  • Obtained information about clients' medical history, drug history, complaints and allergies
  • Performed clerical duties, such as word processing, data entry, answering phones and filing
  • Analyzed patient and family feedback to identify opportunities for staff recognition as well as areas for improvement
  • Provided patient education
  • Performed diagnostic evaluations of patients' hearing abilities and vestibular function
  • Educated patients about hearing loss and audiometric test results
  • Designed and made ear impressions and ear molds
  • Collaborated closely with other healthcare providers

Education

Associates in Healthcare Administration - Health Care

Southwest University
El Paso, TX
10.2015

Diploma Certificate - Medical Assistant

Pima Medical Institute
Las Vegas, NV
01-2005

Skills

  • Excellent Interpersonal Skills
  • Medical Terminology
  • Efficient and reliable team player
  • HIPAA Regulations
  • Patient-focused care
  • Familiar with Medicaid Information Systems
  • Promotes positive behavior
  • Office support (phones, faxing, filing)
  • Excellent verbal communication
  • Close attention to detail
  • ICD-10
  • OSHA compliance
  • Workers' compensation knowledge
  • Orthopedic surgery experience
  • Ear Nose and Throat Experience

Accomplishments

CCMA Certificate

Associates Degree Health Care Administration

Certification

  • Certified Clinical Medical Assistant (CCMA) - National Healthcare Association (NHA).

Languages

Spanish
Full Professional

Timeline

Self Employed/ Owner Operator/ Dispatcher

KLA Trucking
01.2023 - Current

Certified Medical Assistant

Guerrero Family Practice
02.2019 - 04.2023

Medical Assistant

El Paso Orthopedic Surgery Group
09.2012 - 09.2018

Medical Assistant

San Antonio Ear and Nose Throat Specialist
01.2009 - 09.2012

Medical Assistant

Dr. Lubritz & Nasri, Ear Nose and Throat Specialist
04.2003 - 06.2009

Associates in Healthcare Administration - Health Care

Southwest University

Diploma Certificate - Medical Assistant

Pima Medical Institute

Similar Profiles

CREATE PROFILE
Kim Aguilar