Kim Alexander
Houston,TX
Summary
Team-oriented asset management professional with extensive experience in multifamily, commercial, and hospitality real estate. Skilled in new construction, lease-up, deep value-add, training, and auditing. Proven record in driving profitability through effective property operations, financial analysis, and regulatory compliance (including LIHTC, HUD, and Section 8). Adept in managing large portfolios and cross-functional teams to achieve outstanding performance outcomes.
Overview
32
32
years of professional experience
Work History
Regional VP of Asset Management
JSL Properties
Houston Metro Area
06.2015 - 04.2025
- Directed a portfolio totaling 8,800 units across Houston, Ohio, Colorado, Seattle, West Virginia, and Arizona.
- Developed and implemented annual business plans for each asset.
- Reviewed financials, managed CAPEX planning, and ensured AR recovery via third-party support.
- Maintained occupancy levels from 70% to 96% portfolio-wide.
- Oversaw all operations including leasing, maintenance, rent collection, and compliance (LIHTC/HUD/Section 8).
- Managed 164 staff including 4 Regional Managers across 7 states.
- Supported special-case properties involving legal issues, evictions, and escalated customer service cases.
- Executed Capex conference calls, evaluated site visits, and led retention programs.
Property Manager
Copper Steppe Apartments
08.2013 - 06.2015
- Promoted to Area Site Manager under JSL Properties.
- Leased Tax Credit units following LIHTC and HUD guidelines.
- Maintained 40% closing ratio and completed 100% follow-up within 24 hours.
- Handled work orders, weekly reports, accounting/bookkeeping tasks.
- Worked with Yardi and Onsite daily, maintained an 80% or higher shop score.
- Inspected market-ready units daily and ensured fair housing compliance.
Quality Assurance Manager
Lifeline Screening
Canton, USA
03.2011 - 08.2013
- Managed 8 QA Specialists reviewing Inbound, Retention, and Customer Service calls.
- Trained new hires and monitored their development.
- Collected and shared quality reports with senior management.
- Led customer requalification and retention efforts.
District Property Manager
Creative Homeowner Solutions
Kansas City, USA
01.2003 - 03.2011
- Oversaw 500 properties including two apartment complexes with 400 units each.
- Managed 2 commercial properties and Section 8/low-income tenants.
- Supervised 40 employees and processed payroll.
- Handled evictions, credit checks, collections, and lease-to-own programs.
- Prepared closing documentation and coordinated remote closings for sister company.
Paralegal
Welch, Martin & Albano
Independence, USA
01.2001 - 01.2003
- Handled bankruptcy, probate, and personal injury cases.
- Conducted client interviews and prepared case files for trial.
- Maintained correspondence with third parties and skip-traced clients.
- Obtained notary commission.
Administrative Assistant CSR
Equal Employment Opportunity Commission
Kansas City, USA
05.1993 - 01.2001
- Coordinated travel/training for the Director and Investigators.
- Assisted hearing-impaired clients with interviews and filings.
- Prepared subpoenas and legal pleadings for non-compliant employers.
- Generated weekly and monthly management reports.
Education
Master of Business - Business Management, Accounting
Central Missouri State University
01.2003
Skills
- Yardi & Onsite property management systems
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Data analysis and financial reporting tools
Technical And Systems Skills
- Yardi & Onsite property management systems
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Data analysis and financial reporting tools
Timeline
Regional VP of Asset Management
JSL Properties
06.2015 - 04.2025
Property Manager
Copper Steppe Apartments
08.2013 - 06.2015
Quality Assurance Manager
Lifeline Screening
03.2011 - 08.2013
District Property Manager
Creative Homeowner Solutions
01.2003 - 03.2011
Paralegal
Welch, Martin & Albano
01.2001 - 01.2003
Administrative Assistant CSR
Equal Employment Opportunity Commission
05.1993 - 01.2001
Master of Business - Business Management, Accounting
Central Missouri State University