KIM ARNISON
BRADENTON
Summary
Dynamic property management professional with extensive experience at Merion Residential, excelling in tenant relations and regulatory compliance. Proven track record in creating impactful marketing materials and maintaining meticulous financial records. Adept at fostering community spirit and delivering exceptional customer service, ensuring high satisfaction and loyalty among residents.
Overview
21
21
years of professional experience
Work History
Community Assistant Manager
Merion Residential
Bradenton
07.2024 - Current
- Created marketing materials to promote available properties or services offered by the community association.
- Handled administrative procedures to meet objectives set by boards of directors or senior management.
- Investigated complaints from tenants regarding noise disturbances or other violations of rules and regulations.
- Oversaw the collection of rent payments from tenants.
- Provided hands-on and proactive leadership to community services staff.
- Provided guidance on tenant applications and lease agreements prior to approval process by board members.
- Ensured compliance with local, state, and federal laws related to property management.
- Maintained accurate records of all financial transactions related to the property.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Resident Concierge
Merion Residential
Bradenton
02.2018 - 07.2024
- Assisted new tenants in understanding rules and regulations associated with living in the residence.
- Organized tours and excursions, tailoring experiences to guest preferences.
- Organized events for residents in order to foster community spirit within the residence.
- Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
- Directed incoming calls and messages to appropriate staff or residents.
- Prepared daily reports on guest requests and concierge activities.
- Built and maintained productive relationships with employees.
- Conducted daily inspections of common areas within the building for cleanliness and safety concerns.
Account Manager/Supervisor
AMS Billing Services
05.2012 - 10.2017
- Daily bookkeeping, banking / balancing and entry of customer payments
- Sustaining daily portfolio of billing communities
- Billing analysis and liaison between Property Managers & customers
Assistant Property Manager
Avalon Square Apartments
09.2009 - 05.2012
- Leasing Apartments, advertising apartments
- Scheduling move in/out of all residents
- Scheduling work orders and follow up calls to residents
- Filing and organization of all paperwork.
Store Manager
Subway, Holman Subs
07.2004 - 09.2009
- Handle daily cash register and customer relations
- Food orders and delivery; weekly inventory
- Scheduling staff shifts
- Food prep and service
Education
High School -
Sacred Heart Convent
Skills
- Tenant relations
- Marketing materials
- Administrative procedures
- Financial recordkeeping
- Regulatory compliance
- Customer service
Timeline
Community Assistant Manager
Merion Residential
07.2024 - Current
Resident Concierge
Merion Residential
02.2018 - 07.2024
Account Manager/Supervisor
AMS Billing Services
05.2012 - 10.2017
Assistant Property Manager
Avalon Square Apartments
09.2009 - 05.2012
Store Manager
Subway, Holman Subs
07.2004 - 09.2009
High School -
Sacred Heart Convent
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