Summary
Overview
Work History
Education
Skills
Timeline
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Kim Ashurst

Lehi,UT

Summary

Skilled in client relations and sales operations, adept at fostering high-performance cultures and securing new customer relationships. Demonstrates exceptional leadership and problem-solving abilities, enhancing customer satisfaction and team development.

Positive and adaptable individual with passion for driving market growth and customer engagement. Possesses strong knowledge of market analysis, consumer behavior, and strategic planning combined with expertise in data analysis and digital marketing tools. Committed to leveraging these skills to achieve impactful results in driving market share and brand loyalty.

With strong background in market analysis and strategic planning developed in dynamic, fast-paced environment, seeking to transition into new field where these skills are transferable. Proven expertise in data-driven decision-making and consumer engagement strategies. Looking to bring fresh perspective and drive impactful results in new role.

Overview

35
35
years of professional experience

Work History

Market Manager

Arby's HRRG
11.2017 - 12.2024
  • Increased market share by identifying and capitalizing on emerging market trends.
  • Streamlined internal processes, enhancing operational efficiency and reducing costs.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Collaborated with other departments to ensure alignment of overall company goals with individual market objectives.
  • Cultivated a high-performance culture within the team through motivational leadership techniques and ongoing skill development opportunities.

Assistant Manager of Sales

Harbor Freight Tools USA
07.2016 - 11.2017
  • Enhanced customer experience by resolving any issues promptly and ensuring complete satisfaction throughout the entire sales process.
  • Boosted sales revenue by identifying potential clients and presenting tailored solutions to their needs.
  • Established strong relationships with key clients, securing repeat business and fostering long-term partnerships.
  • Conducted regular performance reviews with team members, identifying areas for improvement and guiding them towards professional development opportunities.
  • Managed a team of sales representatives, providing training and guidance for successful sales strategies.
  • Organized product demonstrations for prospective clients, showcasing features and benefits as part of persuasive sales pitches.
  • Monitored inventory levels closely, coordinating with procurement department to prevent product shortages during peak demand periods.
  • Supported staff with training, guidance and confident leadership.

Assistant Store Manager

Sam's Club
02.2001 - 07.2016
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.

Front End Customer Service Manager

Smith's Food and Drug
08.1989 - 02.2001
  • Partnered with fellow managers to address departmental challenges as they arose while working towards shared goals within the organization.
  • Maintained a clean, organized workspace to create a welcoming environment for customers.
  • Oversaw inventory control at the front end, reducing product loss and maintaining proper stock levels.
  • Instituted a customer feedback program, regularly reviewing comments and suggestions to identify areas for improvement in front-end service.
  • Implemented cross-training initiatives among front-end staff members so that each employee could be proficient in multiple roles as needed.
  • Enhanced customer satisfaction by efficiently addressing inquiries and resolving issues in a timely manner.

Education

High School Diploma -

Lehi High School
Lehi, UT
05-1986

Skills

  • Client relations
  • Sales operations
  • New product launch

Timeline

Market Manager

Arby's HRRG
11.2017 - 12.2024

Assistant Manager of Sales

Harbor Freight Tools USA
07.2016 - 11.2017

Assistant Store Manager

Sam's Club
02.2001 - 07.2016

Front End Customer Service Manager

Smith's Food and Drug
08.1989 - 02.2001

High School Diploma -

Lehi High School

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Kim Ashurst