KIM ATES
Summary
Results-driven event management professional with strong track record of delivering successful events. Known for collaborative leadership, adaptability, and relentless focus on achieving targets. Proven ability to inspire and manage cross-functional teams, driving high-impact outcomes in dynamic environments.
Overview
10
10
years of professional experience
Work History
Senior Event Manager
Irving Convention Center, ASM Global
10.2023 - Current
- Develop and implement strategies and procedures for the Event Team, which help to streamline standard operating procedures for the department
- Developed the “Manager Maintenance” Series to train event staff on various departmental SOPs
- Mentor and train new Event Managers and Event Coordinators in the department
- Serve as manager on duty as required of the venue, supervising in-house events and venue staff
- Manage multiple projects and tasks efficiently while meeting deadlines and working independently
- Oversee the planning of midsize events for the venue, ranging from 100 guests to 3,600 guests
- Provide professional client services support in the planning, organization, and management of events within the facility and monitoring the logistics of these events
- Serve as primary liaison between clients and facility departments
- Oversee all aspects of facility operations related to events with Operations and Food & Beverage
- Coordinate menu development, room layout using CAD software and event timeline and planning
- Oversee event budgets ranging from $5,000 to $600,000
- Guide clients in preparation of events by explaining contract terms, deadlines, and payment schedules along with other event relevant details
- Collaborate with F&B to help create and refine menu selections for repeat clients
- Generate repeat business by consistently providing outstanding customer service pre-, during-, and post-event stages.
- Cultivate a diverse portfolio of clients through exceptional relationship building and client satisfaction efforts.
- Evaluate existing plans, processes and events planning services to identify opportunities for improvement.
Event Manager
Irving Convention Center, ASM Global
02.2022 - 09.2023
- Prepared cost estimates and work with Finance to ensure all costs and expenses are paid and accounted for
- Monitored in-house events, maintaining contact with clients and facility staff to ensure the execution of successful events
- Fostered positive rapport with Corporate and Social clients via continuous communication and timely issue resolution
- Streamlined event planning processes by implementing efficient project management strategies.
Intern, Convention Services
Visit Austin
01.2020 - 03.2020
- Assisted in collecting monthly hotel pick-up report information from Austin hotels and compiled information into the CRM system for internal reports
- Attended pre-con meetings and site visits as part of the Visit Austin Team with senior department leadership
- Researched upcoming Austin city-wide conventions and prepared monthly convention alerts
- Worked on various projects as assigned by senior department leadership
Program Coordinator, Military Medicine, and Pre-Clerkship
Texas A&M College of Medicine
09.2017 - 01.2020
- Served in an administrative capacity to Campus Dean and work on special projects as assigned, performing high-level administrative support to COM leadership
- Managed and coordinated all aspects of scheduling military medical electives at the Carl R
- Darnall Army Medical Center for medical students including scheduling, onboarding, and housing arrangements, while managing the pre-clerkship activities and classes for second year medical students
- Developed, implemented, and supervised the COM housing program on Ft
- Hood, including assigning students to housing, performing QA inspections, and ensuring maintenance requests are recorded
- Coordinated and managed meetings, lectures, and exams for second year medical students, including securing room locations, assigning faculty facilitators, and proctoring exams
- Distributed, tracked, and recorded student evaluations and maintained student databases
- Organized and executed the first Elective Fair for medical students on the Temple campus
- Developed post-event surveys and reports that included attendee feedback and improvement recommendations
- Prepared standard operating procedures (SOP) manual as guidance for the department
Senior Program Administrator Pathology Residency Program
University of Kansas Medical Center
05.2015 - 07.2017
- Managed the day-to-day operations of the Pathology Residency Program
- Developed communication for all committee and team meetings, including presentations reports and business correspondence
- Planned and executed departmental events as part of the Administrative Team for the department including Faculty Development workshops and holiday parties
- Maintained accurate and complete financial records for each event
- Worked with Departmental Leadership to establish budgets, timelines, and work plans for program events
- Served as the liaison between medical students, residents, attending and departmental leadership
- Managed, coordinated, and implemented all aspects of recruiting for the program, including candidate selection, interviewing and on-boarding
- Coordinated, prepared, and facilitated orientation for all new residents
- Coordinated two successful regulatory site visits for the department
- Directed and executed events with budget ranges of $300 to $15,000 attracting 25 to 100 attendees including committee and board meetings, monthly staff meetings, teambuilding activities, faculty and staff celebrations, graduation ceremonies and holiday parties
- Managed event attendee management, coordination of food & beverage, audio/visual and on-site support for program meetings and events
- Developed SOP manual to assist in training replacement staff in the position and for Pathology Department administration
Education
Bachelor of Science - Marine and Environmental Science
Hampton University
Hampton, VAAssociate Degree - Meeting and Events Management
Austin Community College
05.2020
Skills
- Creative Direction
- Team Leadership and Supervision
- Project Management
- Strategic Menu Development
- Event Catering Management
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Creativity and Adaptability
- Effective Multitasking
- Effective Verbal Communication
Affiliations
- International Association of Exhibitions and Events, IAEE
- Meeting Professional International
Timeline
Senior Event Manager
Irving Convention Center, ASM Global
10.2023 - Current
Event Manager
Irving Convention Center, ASM Global
02.2022 - 09.2023
Intern, Convention Services
Visit Austin
01.2020 - 03.2020
Program Coordinator, Military Medicine, and Pre-Clerkship
Texas A&M College of Medicine
09.2017 - 01.2020
Senior Program Administrator Pathology Residency Program
University of Kansas Medical Center
05.2015 - 07.2017
Associate Degree - Meeting and Events Management
Austin Community College
Bachelor of Science - Marine and Environmental Science
Hampton University
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