Kim Autin
POPLARVILLE,MS
Summary
Ive always worked Front Desk Receptionist position, I’m a people person, serving the public for twenty six years, seventeen of those years as a medical receptionist. Building the trust of the customer or patient is very important. When returning for another visit, specifically asking for your assistance, it’s very rewarding to me.
Overview
45
45
years of professional experience
Work History
Front Desk Receptionist
Marsh Buggies, Inc
04.2019 - 07.2021
- Greeting customers
- Answering incoming calls
- Assistant to the owner, manager, employees
- Distribute mail
- Filing contracts, documents, time cards
Medical Receptionist
Westbank Plastic Surgery
03.1997 - 05.2003
- Greeting customers
- Personal information
- Copy ID, insurance cards
- Create a chart
- Add any referrals, lab results, x-ray films
- Input patient information into the computer
- Putting patients in exam rooms
- Check patients out
- Collect co-pays, private pay visits
- Schedule appointments
- Post charges
- Answering incoming calls
- Take messages
- Distribute mail
- Making sure the waiting room is always neat, clean, organized
- Prepare the office for the next day
Medical/Front Desk Receptionist
Westbank Primary Care
05.1987 - 03.1997
- Greeting new & established patients
- Patient information forms
- Copy patient ID, insurance card, referrals
- Create a chart
- Input patient information into computer
- Direct patient to exam room, the lab, x-ray room
- Check patient out
- Collect co-pay, private pay office visit
- Schedule appointments for new or established patients
- Answer incoming calls
- Take messages for Drs & employees
- Filing
- This was an extremely busy office, five Drs, only two front desk receptionist, on any given day, we would see 80-180 patients a day
Front Desk Customer Service
Gulf South Bank
03.1979 - 12.1983
- Greeting customers, new & established
- Open new accounts, checking, saving, certificates of deposit
- Safety deposit boxes, cashiers checks, loan applications
- Typing new loans, customer information forms
- Copy ID, input information into computer
- Create account numbers
- Answering incoming calls
- Transfer calls to the proper department or to loan officer
- Assisting customers with any issues they may have with their accounts
Office Receptionist
Ames Elementary School
07.1976 - 05.1979
- Greeting customers
- Answering incoming calls
- Assistant to the owner, manager, employees
- Distribute mail
- Filing contracts, documents, time cards
Education
High School Diploma -
Archbishop Blenk High School
Gretna, La05.1975
Skills
- Problem-solving skills
- Scheduling
- Verbal and written communication
- Scheduling appointments
Timeline
Front Desk Receptionist
Marsh Buggies, Inc
04.2019 - 07.2021
Medical Receptionist
Westbank Plastic Surgery
03.1997 - 05.2003
Medical/Front Desk Receptionist
Westbank Primary Care
05.1987 - 03.1997
Front Desk Customer Service
Gulf South Bank
03.1979 - 12.1983
Office Receptionist
Ames Elementary School
07.1976 - 05.1979
High School Diploma -
Archbishop Blenk High School
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