Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kim Beasley

BOURG,LA

Summary

Proven Administrative Assistant with a track record of enhancing office efficiency and mastering data entry at Mistras Services. Excelled in customer relations and office administration, significantly reducing invoice discrepancies. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Excelled in data entry, invoice processing, and enhancing customer relations. Proven track record of streamlining operations and achieving significant efficiencies. A dedicated team player skilled in Microsoft Excel and adept at fostering positive client interactions. Responsible, punctual and productive professional when working with little to no supervision.

Overview

24
24
years of professional experience

Work History

Administrative Assistant

MISTRAS Group
02.2019 - Current
  • Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensure accurate record-keeping with diligent data entry and database management for vital company information.
  • Reduce invoice discrepancies by meticulously verifying information and promptly addressing errors.
  • Prepare and mailed invoices to customers, processed payments, and document account updates.
  • Enter invoice data into company's invoicing system to enable proper tracking and record keeping.
  • Monitor outstanding invoices and performed collections duties.

Administrative Clerk

NACHER Was Acquired By MISTRAS Group
01.2015 - 02.2019
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Prepared vendor invoices and processed incoming payments.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Increased accuracy in expense reporting by thoroughly reviewing submitted claims and verifying supporting documentation.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Reduced invoice discrepancies by meticulously verifying information and promptly addressing errors.
  • Managed invoicing and payment processing operations.
  • Entered invoice data into company's invoicing system to enable proper tracking and record keeping.
  • Contacted customers to discuss past-due accounts and negotiated payment plans.
  • Responded to customer inquiries and provided detailed account information.
  • Maintained accurate records of customer accounts, payments and payment plans.
  • Streamlined the collections process for enhanced efficiency and accuracy in tracking delinquent accounts.

Administrative Clerk

Oceaneering Asset Integrity
05.2005 - 01.2015
  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
  • Input data and processed system change to generate accurate reports.
  • Created and updated records and files to maintain document compliance.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
  • Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.
  • Input data into spreadsheets and databases.
  • Purchased and maintained office supplies.

Sales Associate

Verizon Wireless
02.2002 - 05.2005
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Office Secretary

Louis Mohana Furniture
01.2001 - 07.2002
  • Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Managed filing system, entered data and completed other clerical tasks.

Cashier

Roland's Mini Mart
08.2000 - 01.2001
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Performed cash, card and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

South Terrebonne High School
Bourg, LA
05.2002

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Microsoft Excel
  • Customer Relations
  • Dedicated Team Player
  • Excel spreadsheets
  • Invoice Processing
  • Documentation And Reporting

Timeline

Administrative Assistant

MISTRAS Group
02.2019 - Current

Administrative Clerk

NACHER Was Acquired By MISTRAS Group
01.2015 - 02.2019

Administrative Clerk

Oceaneering Asset Integrity
05.2005 - 01.2015

Sales Associate

Verizon Wireless
02.2002 - 05.2005

Office Secretary

Louis Mohana Furniture
01.2001 - 07.2002

Cashier

Roland's Mini Mart
08.2000 - 01.2001

High School Diploma -

South Terrebonne High School

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Kim Beasley