Kim Bivens
Etowah,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I have a strong professional and work ethic and am committed to ensuring maximum productivity to ensure departmental tasks are completed.
Overview
41
41
years of professional experience
Work History
Personnel Coordinator/Assistant to Director
McMinn County Schools
01.2011 - Current
- Monitor, review, and assist with processing educator licensure transactions for educators staffed with our agency
- Responsible for assisting employees with licensure questions and guidance with licensure procedures and policies relative to the following: additional endorsements and certifications, licensure advancement, licensure renewals, professional development points, academic and occupational endorsement exemptions, and worked with in state and out of state EPP's for licensure transactions for candidates.
- Responsible for assisting administration with the reporting of educator disciplinary issues to the TDOE Licensing Department (as required by law)
- Developed comprehensive onboarding programs, ensuring seamless integration of new hires into the organization.
- Maintained accurate personnel records, facilitating timely updates and compliance with labor regulations.
- Established strong relationships between management and employees through transparent communication channels.
- Coordinated employee engagement events, promoting a healthy work-life balance across the organization.
- Negotiated competitive compensation packages for key talent acquisitions, securing high-performing candidates for critical roles.
- Cross-trained to cover other personnel staff duties to facilitate office management.
- Researched options and mandates to enable proper implementation of personnel procedures.
- Responsible for reviewing, updating, processing, monitoring and tracking of job postings and job descriptions for the district.
- Developed and monitored employee recognition programs.
- Work closely with the Director of Schools in daily operations of the school district to assist with correspondence and the dissemination of information to employees, school administration, departmental supervisors, community partners, and county officials.
Agency Benefits Coordinator
McMinn County Schools
03.2007 - 12.2011
- Responsible for administering and managing benefits programs.
- Streamlined benefits enrollment process for improved accuracy and reduced administrative workload.
- Coordinated open enrollment events to educate employees on benefit options and encourage informed decisionmaking.
- Developed comprehensive benefits communications materials, and an employee Benefits Newsletter resulting in increased employee understanding of available offerings.
- Served as primary point of contact for employee benefits inquiries, resolving issues promptly and accurately.
- Negotiated favorable contracts with vendors for cost-effective benefit offerings.
- Facilitated new hire orientations, providing comprehensive information on company-sponsored benefit programs.
- Managed leave administration process, including FMLA requests, ensuring proper documentation and communication with employees.
- Developed strong relationships with carrier representatives to address claims issues effectively while advocating for the best interests of employees.
- Supported recruitment initiatives by highlighting the value of the company's comprehensive employee benefits package during interviews and job fairs.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Checked employees' benefits enrollment for accuracy and inputted all data into Edison Software.
Secretary to the Board
McMinn County Board Of Education
01.2011 - 08.2021
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Answered multi-line phone system and enthusiastically greeted callers.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Booked hotel, and ground transportation to coordinate board and director travel
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Volunteered to help with special projects of varying degrees of complexity.
- Responsible for converting to online and digital (paperless) communications with the dissemination of board communications, agendas, minutes, and recordkeeping.
- Responsible for the individual monitoring and reporting of required board member academies annually.
- Facilitated and assisted with annual board evaluations, superintendent evaluations, and TSBA Board of Distinction Evaluations
Administrative Secretary
Central High School Of McMinn County
08.2000 - 03.2007
- Contributed to a positive work environment by demonstrating professional etiquette in all interactions with colleagues and clients alike.
- Maintained accurate records of employee attendance, vacation days, sick leave, and overtime to facilitate payroll processing.
- Mastered multi-tasking abilities by effectively prioritizing and managing concurrent projects to ensure timely completion of all assigned tasks.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors, parents, teachers, and students professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to all employees by copying, faxing, and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Sorted, opened, and routed mail and deliveries to meet the school's needs.
- Restocked supplies and submitted purchase orders with office and school supplies
- Screened visitors and issued badges to maintain safety and security.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Liaised between the individual school and central office administration and maintained effective lines of communication.
- Followed all reporting procedures as assigned by central office administration.
- Responsible for coordinating school award, class night, and graduation assemblies.
Elementary Music Instructor
Mountain View School/McMinn County Schools
08.1997 - 07.2000
- Assisted in curriculum development with supplementary music program for students in grades K-8, ensuring alignment with state standards and best practices for effective instruction.
- Worked closely with school employees, parents, and community leaders to promote music appreciation within the school setting.
- Worked to create weekly schedules with school staff incorporating 30-45 minutes of music instruction with all students in grades K-8.
- Responsible for the coordination of musical programs and special performances incorporating students from all grade levels, experience, and abilities.
Registered Dental Assistant/Office Manager
Charles David Brown, DDS
06.1983 - 06.1997
- Assisted dentists in performing complex procedures, resulting in successful treatment outcomes for patients.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Managed office schedules and calendars to coordinate administrative planning and execution.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Served as a liaison between doctor and staff members, facilitating open channels of communication to address concerns or issues promptly.
Education
Society For Human Resource Mgmt-CP - Human Resource Certified Professional
SHRM
04.2022
Registered Dental Assistant/Coronal Polishing Cert -
Tennessee Department of Health
1992
High School Diploma -
Central High School of McMinn County
Englewood, TN05.1983
Skills
- Organizational abilities
- Knowledge of school operations, policies, and state laws
- HR policies knowledge
- Organizational Development
- Onboarding and Orientation
- Data Analysis
- Employment Recordkeeping
- Personnel Management
- Effective Communication
- Team Collaboration
Hobbies/Interests
I love being outdoors and enjoy hiking, gardening, farming, crafting, pickleball, and being a Nonnie.
References
Professional Reference:
Lee Parkison, Director of McMinn County Schools (Current Employer)
(423) 745-1612, ext. 1310
lparkison@mcminnschools.com
Professional Reference:
Melasawn Knight
Director of Federal Programs, McMinn County Schools
(423) 745-1612
mknight@mcminnschools.com
Professional Reference:
Mickey Blevins
Former Director of McMinn County Schools
(423) 506-9863, (423) 368-6141
Personal Reference:
Rebecca Morgan
rmorgan@mcminnschools.com
(423) 506-8876
Personal Reference:
Sharon Brown, State Farm Insurance Agent
sharon.brown.cyxp@statefarm.com
(423) 745-7757 (w), (423) 462-2597 (cell)
Timeline
Personnel Coordinator/Assistant to Director
McMinn County Schools
01.2011 - Current
Secretary to the Board
McMinn County Board Of Education
01.2011 - 08.2021
Agency Benefits Coordinator
McMinn County Schools
03.2007 - 12.2011
Administrative Secretary
Central High School Of McMinn County
08.2000 - 03.2007
Elementary Music Instructor
Mountain View School/McMinn County Schools
08.1997 - 07.2000
Registered Dental Assistant/Office Manager
Charles David Brown, DDS
06.1983 - 06.1997
Society For Human Resource Mgmt-CP - Human Resource Certified Professional
SHRM
Registered Dental Assistant/Coronal Polishing Cert -
Tennessee Department of Health
High School Diploma -
Central High School of McMinn County
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