Dynamic professional with a proven track record at Village at Proprietors Green, excelling in senior living experience and creative planning. Spearheaded engaging activities enhancing resident well-being and community, while efficiently managing resources. Demonstrates exceptional relationship-building and event planning skills, significantly improving resident engagement and satisfaction.
Overview
11
11
years of professional experience
Work History
Activities Assistant/Coordinator
Village at Proprietors Green
05.2019 - Current
Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
Provided clear communication to staff, residents, and family members regarding upcoming events and any necessary accommodations or modifications needed for participation.
Provided emotional support and companionship to improve quality of life for residents.
Engaged residents through events, small groups, and personal attention.
Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
Increased social interaction among residents through facilitating group activities and fostering a sense of community.
Managed inventory of activity supplies, ensuring adequate materials were available for planned events while adhering to budget constraints.
Collaborated with interdisciplinary team members to develop comprehensive activity plans addressing the diverse needs of each resident.
Assisted in training new staff members on proper procedures for conducting activities while maintaining a safe environment for residents.
Receptionist
Village at Proprietors Green
02.2018 - 05.2019
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
Accounts Payable Clerk
ECratchit
09.2013 - 10.2017
Reviewed vendor invoices for appropriate documentation and validity prior to payment.
Prepared vendor invoices and processed incoming payments.
Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
Maintained good working relationships with vendors and resolved disputes.
Streamlined invoice processing by implementing efficient filing and tracking systems.
Education
High School Diploma -
Hanover High School
Hanover, MA
06-1994
Associate of Science - Executive Secretary
Aquinas Jr. College
Milton, MA
05-1986
Skills
Senior living experience
Relationship building
Resident support
Customer service
Creative planning
Flexibility
Schedule coordination
Event planning
Senior activities experience
Timeline
Activities Assistant/Coordinator
Village at Proprietors Green
05.2019 - Current
Receptionist
Village at Proprietors Green
02.2018 - 05.2019
Accounts Payable Clerk
ECratchit
09.2013 - 10.2017
High School Diploma -
Hanover High School
Associate of Science - Executive Secretary
Aquinas Jr. College
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