Proactively identifying, assessing, and recruiting qualified talent for accounting, administrative, HR, sales, marketing, and operations positions to fulfill job orders, ensuring client satisfaction and timely placement
Updating, reviewing, and actively utilizing a candidate skills matrix in recruitment activities to match candidates effectively with job requirements
Conducting weekly interviews in line with performance objectives, evaluating candidates' skills and cultural fit
Generating leads via professional relationships, candidate interviews, and other interactions, supporting business development and sales efforts
Utilizing Bullhorn to log all activity, notes, and information vital to managing and growing a book of business, ensuring accurate records and efficient planning of daily activities
Collaborating with teammates to cross-sell and fulfill open positions across other lines of business and national practices, enhancing the overall recruitment process and client service
Placed 79 candidates in 2023 and excelled annual GM goal by 65% for a total revenue of $347K, in turn qualifying for annual sales incentive trip, “Vatopia” in first full year as an Associate Recruiter
Currently trending 72% to 2024 annual GM goal of $300K and ranked #23/180 nationally in Staffing Division.
Senior Associate Recruiter
Vaco
08.2023 - 02.2024
Associate Recruiter
Vaco
05.2022 - 08.2023
Director of Operations
Adeline Clothing
01.2021 - 02.2022
Held planning and strategy meetings reviewing department results to establish upcoming priorities and deadlines for Marketing, Customer Service and Warehouse departments
Monitored customer communication and recommended additional measures for customer satisfaction, identified trends and established resolutions
Reviewed Marketing campaigns via website and app as well as social media strategy and implementation across Instagram, Facebook and Pinterest
Addressed cultural and performance concerns within teams and shared strategy and guidance with Owner/CEO.
Warehouse Manager
Adeline Clothing
01.2021 - 10.2021
Lead team of 15 in multiple departments responsible for inventory intake and processing, order processing, returns and photo studio management
Established open-door culture that reduced conflict and fostered environment of collaboration and positivity
Managed workflow and communication with Owner/CEO as well as Customer Service and Marketing teams
Audited all departments daily to remove efficiency roadblocks, inventory mistakes, customer experience opportunities and ensure warehouse was clean, organized and up to OSHA standards
Managed vendor relations to recover refunds or credits for missing or damaged merchandise.
Human Resources Business Partner
Target
01.2016 - 12.2020
Lead HR Processes for a multi-unit market that grossed over $400 million dollars in sales annually with a staff of 1,600 exempt leaders and non-exempt team members
Supported stores in creating store-specific strategies focused on staffing, training, culture and payroll scheduling based on sales growth, turnover and cultural trends
Supported store leaders through Succession Planning, Talent Management, Performance Management, Annual Performance Review processes as well as Employee Relations concerns
Maintained open-door culture with team members at all levels to help identify trends and provide guidance
Investigated and liaised with the Employee Relations team & HQ Legal partners to address and recommend resolution to team performance and conduct concerns, complaints of harassment and discrimination.
Executive Team Leader - Human Resources
Target
01.2016 - 08.2017
Supported Store Director, nine Executive Team Leaders, 20 Team Leaders and 200+ team members through staffing, scheduling, training and cultural strategies
Established open-door culture and escalated team member concerns to Store Director and HR Business Partner when necessary for additional guidance and support
Advanced leadership team's capabilities in developing their teams based on career aspirations, individual skills and experiences and provide growth opportunities to retain talent
Developed store talent and staffing strategy based on sales and turnover trends that enabled store leaders to staff for upcoming seasons.
District Manager
Abercrombie & Fitch/Hollister Co.
06.2014 - 12.2015
Lead eight stores across multiple states, managing 30 Store Managers and Assistant Store Managers
Provided expertise on key customer issues, team staffing and management, store operations and company policies
Recruited, hired, developed and retained talent to meet short and long-term business goals - resulting in consistent top performance in manager promotion and retention.
Store Manager
Abercrombie & Fitch/Hollister Co.
11.2012 - 06.2014
Led and motivated a diverse team to achieve and exceed sales targets, driving store performance and profitability
Implemented strategic merchandising and visual display plans to enhance store aesthetics and promote brand identity
Conducted staff training sessions on customer service standards, product knowledge, and company policies to ensure consistent and high-quality customer experiences
Managed daily store operations, including inventory management, cash handling, and loss prevention, maintaining operational efficiency and financial accuracy.
Education
Bachelor of Hospitality, Restaurant & Tourism Management -