Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Online Personal Shopper
Walmart
Abbeville, LA
04.2018 - 08.2023
Maintained accurate records of orders, returns, exchanges and payments.
Created personalized shopping experiences for each customer.
Provided excellent customer service by responding promptly to inquiries and complaints.
Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
Customer Service Manager
Walamrt
Abbeville, LA
10.2016 - 04.2018
Coordinated between various departments to resolve complex problems that require multiple steps or involve multiple teams.
Reviewed completed work to verify consistency, quality, and conformance.
Interviewed prospective employees and provided input to HR on hiring decisions.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Electronics Sales Associate
Walmart
Abbeville, LA
09.2012 - 10.2016
Maintained cleanliness of work area and ensured proper organization of merchandise displays.
Promoted additional services such as extended warranties and repair plans.
Updated product knowledge through training sessions provided by vendors.
Processed payments using cash registers or point-of-sale systems.
Provided exceptional customer service by greeting customers, answering questions, offering assistance with merchandise selection.
Caregiver
A Plus Homecare Agency And Staffing
Abbeville, LA
05.2010 - 08.2015
Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Prepared meals according to dietary requirements and assisted with feeding when necessary.
Monitored vital signs, including blood pressure, temperature and pulse rate.
Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
Performed light housekeeping tasks related to the client's care such as laundry and changing linens.